Apologies if I have used the wrong forum ................... I couldn't find an iCloud forum!
My wife rarely useds her HP Win10 PC for email as her iPad Air does all that but ................. yesterday she opened up the MS365 Outlook App on the PC and all the contacts/calenders had disappeared! I've been down this road myself and there are neverending posts via Google on the same issue, seems very common.
It appears that the ICLOUD OUTLOOK ADD-IN is missing from the ADD-INS, I have checked that menu via Outlook x File x Options x Add-ins and most definitely not there.
I completely uninstalled iCloud plus iCloud Outlook via the Conrol Panel x Programs and Features, reinstalled it quite OK from the MS Store App and all went well except the above ADD-IN is still missing so as a consequence there is no way that I can get the contacts/calenders back via the iCloud Settings even though that box is checked.
There are numerous posts on this issue and many include playing around in the Registry with the APLZOD.dll file but not keen on going there really. Nonetheless, I did use regedit and searched for that .dll file but no success (it does pop up on my PC however using regedit) So a dumb question if I may, is it possible (if I have to) to copy my registry key and add it to hers via regedit? Desperate thinking I know and no idea how to do it anyway!
So, somehow I have to get this ADD-IN back again! I contacted MS support who said it was an Apple issue, called Apple who said it was an MS issue so that achieved nothing!
Any advice or suggestions welcome, thanks all!
My wife rarely useds her HP Win10 PC for email as her iPad Air does all that but ................. yesterday she opened up the MS365 Outlook App on the PC and all the contacts/calenders had disappeared! I've been down this road myself and there are neverending posts via Google on the same issue, seems very common.
It appears that the ICLOUD OUTLOOK ADD-IN is missing from the ADD-INS, I have checked that menu via Outlook x File x Options x Add-ins and most definitely not there.
I completely uninstalled iCloud plus iCloud Outlook via the Conrol Panel x Programs and Features, reinstalled it quite OK from the MS Store App and all went well except the above ADD-IN is still missing so as a consequence there is no way that I can get the contacts/calenders back via the iCloud Settings even though that box is checked.
There are numerous posts on this issue and many include playing around in the Registry with the APLZOD.dll file but not keen on going there really. Nonetheless, I did use regedit and searched for that .dll file but no success (it does pop up on my PC however using regedit) So a dumb question if I may, is it possible (if I have to) to copy my registry key and add it to hers via regedit? Desperate thinking I know and no idea how to do it anyway!
So, somehow I have to get this ADD-IN back again! I contacted MS support who said it was an Apple issue, called Apple who said it was an MS issue so that achieved nothing!
Any advice or suggestions welcome, thanks all!
