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Discussion Starter · #1 ·
hi. running win98 S.E
ran internet explorer repair,got this message.
i.e cannot be repaired due to the following errors
file scrrun.dll is missing.
any guidance would be appreciated.(simple please)

noterom.u.k.
 

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Discussion Starter · #3 ·
hi,700mb80min, thank you very much for you response.
i know i said keep it simple,because i am new to all this.
but could you explain how i do it.i would appreciate your
patience. noterom.u.k.
 

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First , click the start button , scroll to run and click it , then type " sfc" without the quotes. Hit enter and choose scan for missing or altered files. It should find the missing dll and ask where to restore it from . Choose the windows cd and then insert it .
 

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Discussion Starter · #7 ·
sorry but no joy,i did all that ,got to restore from win cd
save in c:\windows,message,system file checker. thefile
was not found,verify correctrestore from location.
 

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Discussion Starter · #9 ·
did that it said succesful;i tried i e repair. message.
versio5.0 1877 of file dsssig.exe exists.
but version needs to be greater than 5.0.1877.6
file scrrun dll is missing.
 

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Discussion Starter · #10 ·
sorry,missed abit.it should read version5.0.1877.3 of file
dsssig.exe exists.
 

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That should have done it but could be the outdated version you have . Download the new vesion here and then do a windows update here , reboot and post back with your results.
 

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Discussion Starter · #13 ·
hi,downloaded newer version but it said i already have the latest one
and advised to exit setup.so i thought i would send you my hjt,dont know
if it makes any differencLogfile of HijackThis v1.97.5
Scan saved at 18:55:46, on 05/04/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\TREND PC-CILLIN 2000\PCCIOMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\TREND PC-CILLIN 2000\POP3TRAP.EXE
C:\PROGRAM FILES\TREND PC-CILLIN 2000\WEBTRAP.EXE
C:\FREESERVE\FREESERVECONNECTIONKIT\ATDIALLER1.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=http://www-cache.freeserve.com:8080;http=http://www-cache.freeserve.com:8080
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [pop3trap.exe] "C:\Program Files\Trend PC-cillin 2000\pop3trap.exe"
O4 - HKLM\..\Run: [WebTrap.exe] "C:\Program Files\Trend PC-cillin 2000\WebTrap.exe"
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [MicroDialler] C:\Freeserve\FreeserveConnectionKit\atdialler1.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCCIOMON.EXE] "C:\Program Files\Trend PC-cillin 2000\PCCIOMON.EXE"
O4 - HKLM\..\Run: [ICSMGR] ICSMGR.EXE
O4 - HKLM\..\Run: [RegistryMechanic] C:\PROGRAM FILES\REGISTRY MECHANIC\REGMECH.exe /QS
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\RunServices: [PCCIOMON.EXE] "C:\Program Files\Trend PC-cillin 2000\PCCIOMON.EXE"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37926.4284143519
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - https://www.freeserve.com/time/anytimereg_dialer/dialer/dialers/sd0101_4.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {10ABC6DB-E091-4EAE-98DD-21B5A2460714} (DetInstaller Class) - http://www.pandasoftware.es/avchecker/controles/AvDetInst.cab

e.
 

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There are a few entries i`m not too sure about but look suspicious ...i`ll P.M. a couple members to have a better look .We`ll see about problem number one afte rthe log is read .
 

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Thanks mobo , wasn`t sure about these two ....O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE and ...C:\PROGRAM FILES\TREND PC-CILLIN 2000\POP3TRAP.EXE .

...since your here , should`nt the update have installed the missing scrrun.dll ?
 

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Discussion Starter · #19 ·
hi, is that it then,have we hit a dead end?
well back to the drawing board.
many thank's for trying.
noterom.u.k.
 

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Discussion Starter · #20 ·
hi,700mb80min. downloaded scrrun dll file and managed ti install it.
all o-k now,so many thanks for all your time and patience.
i have learnt some valuable lesson's,thank you.

noterom.u.k. :up:
 
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