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Discussion Starter · #1 ·
My CD-ROM drive has disappeared. Device manager recognizes it and shows a yellow exclamation point beside it. Add New Hardware, says the device is there, but the next screen says the driver has been found but cannot find the device with error code 41.

What's going on?

Thanks

Don
 

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Uninstall the device and the driver through the device manager, reboot and see if it picks the CDRom up correctly.
 

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You can reply here to answers to my or others questions. It helps others help you too so we don't run in circles, it can also help others in the future who may use this thread as a reference.

DonTjst said:
Thanks for your reply and suggestion.

I did as you suggested. Device manager shows they are there, but My Computer does not. I tried Add Hardware and got the following: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Don
Here is a link you may want to check out.
http://support.microsoft.com/default.aspx?scid=kb;[LN];q314060

Hope that helps
 

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Discussion Starter · #4 ·
Problem Solved, thanks to the web site you provided. :)

Appreciate your help - No one around here seemed to have a clue.

Any thoughts as to what might have caused the problem? It occured immediately after loading Photoshop Elements 4.

Don
 

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Well, not everyone here hangs around all day, every day. ;) Some of have real jobs. I have this standard fix, which is probably what you used.

Fix for missing DVD/CD drives.

Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG

Double click on the file and say yes to the merge into registry question.

----------------------- Use text after this line, contents of FIXCD.REG -----------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
------------------------------ Use text before this line --------------------------------
 

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Thanks John... I have a real job!!!

;) back at you!
 

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Sure, but you're a night shift kinda' guy. :D
 
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