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Hi I am a user of Windows XP Pro with SP2.

I originally had the Home edition installed.

I went to install Roxio Easy Media Creator 7, and ran into an error problem that said... "eRROR 1935 ... Microsoft.MSXML2, ..." I called Roxio support and they sent me the Microsoft XML 4SP2 Download that would correct the problem.

I went to install the MS XML4 SP2 and upon the final step of installation I received an error during the "publishing Product Information"

The error reads: An error ocurred during the installation of assembly of component {303994BA-6487-47AE-AF1D-7AF6088EEB08 HRESULT: 0X80070002

I called Roxio and their technical support told me since this was a problem with a Microsoft XML update, Microsoft would have to provide support for this problem. To this point they have NOT.

Can anyone help?

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