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Microsoft Phone Link issue - Pairing process stuck on PC
Dear Guys,
I have spent two entire days trying to fix the MS Phone Link on my wife's Dell Laptop. It stopped working, and I have carried out all the suggested fixes and remedies I could find in various fora on the Internet.
I also uninstalled it from the Labtop by running a command line in Powershell - and I uninstalled it from my wife's Samsung Smartphone.
It has worked just fine until recently. This is the remedy steps I have followed:
https://answers.microsoft.com/en-us/windows/forum/all/your-phone-link-to-windows-stuck-at-60-during-set/b16d0834-57f0-41c9-a290-87a7c1df26e2
When the pairing process is in progress, the QR Code is scanned by the Smartphone and the pairing process is successful on the Smartphone, and done here.
On the Laptop the process is stuck, and behind the QR Code window just looping. I close the QR code window and the process is just stuck on the pairing step. Browse Permissions and Final OK steps are never reached. The connection between Smartphone and PC is established (indicated in the SpartPhone Phone Link app) - but when I close down the Phone Link window on the Laptop, the connection in the SmartPhone app is discontinued!
I add the two screendumps from the Laptop. I am very sorry the language is Danish, but I still think it can make sense to you.
Please let me know if you need further information. PS. I have checked all settings related to Phonelink and Reset and repaired the program on the Laptop....
Best regards,
Anders
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I have spent two entire days trying to fix the MS Phone Link on my wife's Dell Laptop. It stopped working, and I have carried out all the suggested fixes and remedies I could find in various fora on the Internet.
I also uninstalled it from the Labtop by running a command line in Powershell - and I uninstalled it from my wife's Samsung Smartphone.
It has worked just fine until recently. This is the remedy steps I have followed:
https://answers.microsoft.com/en-us/windows/forum/all/your-phone-link-to-windows-stuck-at-60-during-set/b16d0834-57f0-41c9-a290-87a7c1df26e2
When the pairing process is in progress, the QR Code is scanned by the Smartphone and the pairing process is successful on the Smartphone, and done here.
On the Laptop the process is stuck, and behind the QR Code window just looping. I close the QR code window and the process is just stuck on the pairing step. Browse Permissions and Final OK steps are never reached. The connection between Smartphone and PC is established (indicated in the SpartPhone Phone Link app) - but when I close down the Phone Link window on the Laptop, the connection in the SmartPhone app is discontinued!
I add the two screendumps from the Laptop. I am very sorry the language is Danish, but I still think it can make sense to you.
Please let me know if you need further information. PS. I have checked all settings related to Phonelink and Reset and repaired the program on the Laptop....
Best regards,
Anders
1 - 19 of 19 Posts
I can see the phone is paired in the phone config. But on the Labtop it will not work.
An earlier restorepoint on the Labtop would have been great, but the Labtop is my wifes, and it is is not set up for creating restore points, unfortunately. I have only limited access to"do things" here
Thanks for coming back to me. You might be right on your Company Phone. Security policy can be causing various problems, especially if you as a private person take over a company configured phone.
An earlier restorepoint on the Labtop would have been great, but the Labtop is my wifes, and it is is not set up for creating restore points, unfortunately. I have only limited access to"do things" here
Thanks for coming back to me. You might be right on your Company Phone. Security policy can be causing various problems, especially if you as a private person take over a company configured phone.
1 - 19 of 19 Posts
