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Discussion Starter · #1 ·
HP Pavilion dv7 Notebook PC running Vista Home Premium

Got home from trip and could not connect to home wireless network. Went to work, same story (connected with limited access). Plugged in work ethernet cable and still no connection. Both networks are working fine for other laptops. On trip everything worked, was able to access all the hotel networks fine.

No errors or warnings show up in device manager, both network adapters show that they are working properly.

C:\Users\woomf>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TMW-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{0060BD2D-687A-4838-AE87-5B9DF64D0
289}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

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There is no evidence of ethernet or wireless hardware in that ipconfig /all. Since you've checked Device Manager and find the adapters OK then a logical possibility is that both ethernet and wireless connections are disabled in Network Connections.

As I recall you can get to Network Connections from the Network and Sharing Center. Right click on one of those connections and see if 'Enable' is an option.
 

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I am completely stumped. Have never observed such a situation. All I can offer is to try ...

(From a JohnWill post)

TCP/IP stack repair options for use with Vista or 7.

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
 

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Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

  1. Under Network adapters, please tell me all the devices listed.
  2. Are there any devices under Network adapters that have a red x displayed?
  3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
 

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If "The requested operation" is netsh did you first do "Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt."?

It's strange if you are getting that for devmgmt.msc; I never have.
 

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Discussion Starter · #8 ·
OK, did the Run as Administrator and then ran

netsh winsock reset catalog

which gave "Sucessfully reset the Winsock Catalog" message
and said reboot is required.

I DID A REBOOT HERE.

Ran the second "netsh int ipv4 reset reset.log" and got:
"Reseting Echo Request, failed
Access is denied.

Resting Interface, OK!
A reboot is required to complete this action."

Anything to be derived from that?
 

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If a System Restore fixes it just be happy and don't worry about what caused the problem. We never learn the cause of many problems.

If a System Restore does no good you may be looking at a reinstall of Windows (or "Recovery" if no installation DVD).
 
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