Hi, First go to Add/Remove Programs on the Control Panel and remove WinAntiVirus (2006).
If it is not there, or
If you have any problems trying to remove it don't worry about it and just continue with this fix.
Please download VundoFix.exe to your desktop.
Double-click VundoFix.exe to run it.
Put a check next to Run VundoFix as a task.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.
_ _ _ _ _ _ _
After you post those, do this and post what it asks for.
Download AVG Anti-Spyware from HERE and save that file to your desktop.
When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.
Please go HERE to run Panda's ActiveScan
Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.
If it is not there, or
If you have any problems trying to remove it don't worry about it and just continue with this fix.
Please download VundoFix.exe to your desktop.
Double-click VundoFix.exe to run it.
Put a check next to Run VundoFix as a task.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.
_ _ _ _ _ _ _
After you post those, do this and post what it asks for.
Download AVG Anti-Spyware from HERE and save that file to your desktop.
When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.
- Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
- Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
- On the main screen select the icon "Update" then select the "Update now" link.
- Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
- Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
- Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
- Under "Reports"
- Select "Automatically generate report after every scan"
- Un-Select "Only if threats were found"
Next, you will need the directions saved that are posted below, since you will be doing part of the work
in Safe Mode where this forum and the Internet are not available! Print them out, or you can copy and paste the steps into a text file with Notepad and save it as steps.txt (or something else you'd like to call it) to your desktop.
- Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
- Launch AVG Anti-Spyware by double clicking the icon on your desktop.
- Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
- AVG will now begin the scanning process. Please be patient as this may take a little time.
Once the scan is complete, do the following: - If you have any infections you will be prompted. Then select "Apply all actions."
- Next select the "Reports" icon at the top.
- Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
- Close AVG Anti-Spyware and reboot your system back into Normal Mode.
Please go HERE to run Panda's ActiveScan
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on My Computer to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.
