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max.exe entry point not found

2387 Views 11 Replies 4 Participants Last post by  moog
hello. i recently purchased and installed cycling '74 max/msp v4.5.2 and i got this error. the title reads "max.exe - Entry Point Not Found" and the dialog is "The procedure entry point PifMgr_OpenProperties could not be located in the dynamic link library SHELL32.dll." my only option is to click OK which closes the program before it has a chance to start. i went to the companys support and they assumed it was a problem with my system so i checked by installing on a friends computer and it worked perfectly. i have no idea what could be wrong since both our systems are almost identical (P4 2g, winxp). does anyone know what this means or know how to fix this? thanks for any help.
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I did a little research on that and came up with this below

Max.exe definition, relationships, removal: Back to files max.exe description:
File max.exe is related to InternetAlert.

Files related to max.exe: bonzitapfilters.dll, speed up my, install.log, maxinstaller.exe, maxinstaller.reg, msagent.exe, savenow.exe, savenow.htm, savenowinst.exe, spchapi.exe, msimmsgr.dll, utdns.dll, uninst.exe

File max.exe removal: WARNING!!! File max.exe is related to spyware. This is serious violation of your privacy, your system is under security threat.
We advice you to scan your computer and eliminate possible threats.
download scanner and remover

Suggest you do an online scan from here

Then another from here
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I have asked for a Moderators help for you ........
Put a tick by EACH of the following and have hijack FIX them,close any open windows except hijack before doing so

O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O3 - Toolbar: (no name) - {66103221-88E1-4363-AD59-3F63DC67BC0E} - (no file)
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {486E48B5-ABF2-42BB-A327-2679DF3FB822} -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
O16 - DPF: {FE4BBEA8-1EFD-4B8A-BD1B-341CCDBEEAA6} (Dhsigned Control) -
O23 - Service: AntiVir Service - Unknown - C:\Program Files\AVPersonal\AVGUARD.EXE (file missing)
O23 - Service: AntiVir Update - Unknown - C:\Program Files\AVPersonal\AVWUPSRV.EXE (file missing)
O23 - Service: Creative Service for CDROM Access - Unknown - C:\WINDOWS\System32\CTsvcCDA.exe (file missing)

Incidentally your Internet Explorer is not fully updated,suggest you go to Windows updates and get the missing ones .....

Post back a modified log ......
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