Map links in text messages

On your S20, ensure that the, Google Maps or other maps linked to email messages and text messages, can be accessed by making sure the following setting is enabled. For the app you are using for texting, this needs to be done.
Open links in apps

Once done, you should be able to open links in apps. Please see the following linked web page on how to do this. It is to a Youtube video regarding this.

Galaxy S20/S20+: How to Enable/Disable Open Links In Apps

You should also check to see what your preferences are. Google Maps may not be your default on the phone. Check the preferences to see if this may be the reason why you cannot get to maps from text messages. Another thing to consider is the following. What is the difference between your phone's settings and those of other volunteers. There may be some setting difference causing the map link to not work. This could tell the cause of the problem's source. Note, phones of other volunteers may be not the same as some others in the same group. However, it should give you an idea of what is possibly different in your phone. Any incorrect settings could then be corrected to the correct ones.

If the problem persists, let us know and we can look into the settings in your S20. A screenshot of the settings of the phone would be needed for us to refer to. Should the instructions in the video work and the problem be resolved, let us know, too. Also, can links be accessed from webmail or emails? You should be able to go to linked websites from emails without any problem.