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599 Views 1 Reply 2 Participants Last post by  DR.M
Hi Ladies and gentleman,
So i been having this problem with my Laptop, PC's and maybe my cell phone.
I know it is malware but unsure of which type. I have deleted .lnk folders and autorun as well. any type of setting i have are gone once i shut down and restart and all the folders i deleted also come back. I have reset my computers a few time even to factory reset and somehow folders keep coming back. I have used Different type of malware removal to include the one's i have gotten at the store and nothing seem to help. done the youtube thing as well. i somehow get a feeling my phone is either in sync with my computers or my computer is sync to my laptop somehow. can someone please help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20200329130710.000000-420
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 2, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics, 1723 MB
Hard Drives: C: 222 GB (191 GB Free);
Motherboard: Hewlett-Packard 3658, ver 32.24, s/n CNF00705DH
System: Hewlett-Packard, ver HPQOEM - 1, s/n CNF00705DH
Antivirus: Windows Defender, Enabled and Updated
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