Tech Support Guy banner
Status
Not open for further replies.
1 - 3 of 3 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
hello.....
i am having a problem with referencing memory. Everytime I try to use a program that is decent in size, it doesnt work!

:mad: When I try to open Photoshop I get two error messages such as: The instruction at "0x77fcbcbe" referenced memory at "0xf60ce3f8". The memory could not be "read". and then a prompt to close the program.

:mad: When I try to open Illustrator, a box pops up and tells me that illustrator.exe has generated errors and will be closed...you need to restart the program, blah blah.

:mad: Microsoft Word opens fine and a few seconds later, gives me the same message as illustrator.

i ran a check on the memory (reccomendation from dell) and it passed with flying colors. I almost wish this was the issue! Needless to say this problem is extremely frustrating, and stops me from using programs most important to me!

any ideas would be greatly appreciated on this! THANKS!
 

·
Registered
Joined
·
11,584 Posts
zgirl
Welcome to TSG!
One would almost conclude you have a defective Ram Chip on a module or a module is not properly seated. Running software diagnostic does not catch all problems with RAM because it could fail under extreme load. So we cannot discount the RAM.
There is also an article that pertains to your message and references buffer overruns as cause. The main OS this problem affects is Win2k and WinNT so if you have either you may what to have a look.
http://support.microsoft.com/default.aspx?scid=KB;en-us;q267858

Other than that I do not have anymore ideas.

Dave
 

·
Registered
Joined
·
1 Posts
I had a similiar problem. A google search seemed to indicate the problem was due to a corrupt file within InstallShield program. I reloaded XP (clean install, repair not effective) and the problem cleared up. Just one option. Good luck.
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top