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Discussion Starter · #1 ·
I am a secretary of a local society with over 50 members who need to receive a regular mailing.


I use a Windows XP operating system and I have the Office 2007 products installed.

I Word 2007 I created my newsletter and then went through all the stages of the mail merge.

My contacts were held in an excel file which was created in the 2003 version. My contacts were an email address list.

I had no problem accessing the email list and inserting the email addresses.

When I went to complete the mail merge and send the emails - nothing happened.

The word document went through the motions of sending the email but when I opend up Outlook there was no record of any of the emails being sent or received.

AS a result it does not look if the emails were sent.

I tried pasting the email list into an email but got an email message saying the message was undeliverable.

What do I have to do to make sure my Word program communicates with my email program which is working properly
 
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