Tech Support Guy banner
Status
Not open for further replies.
1 - 3 of 3 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
I am trying to download games off the internet and when I think its completed, I click open and a box comes up saying ,"Windows cannot find program.exe, this program is needed for opening files of type'my documents' Then right below that it says please locate program.exe
 

·
Registered
Joined
·
482 Posts
If you had Netscape or some other browser installed and then deleted it, this may have caused the problem. You can try this: In Internet Explorer, go to Tools, Internet Options, and click on the Programs tab. At the bottom, click the box that says "reset web settings".

Some other users at other help boards have posted a problem similar to yours, and they say this fixed it.

You might also want to run an up-to-date virus scan. Some viruses can cause this kind of behavior.

If the above doesn't do it, this article may help (it's related to what I suggested above, but has some added steps):
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q191219
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top