If you would read the site rules it is clear that no one can help you with this problem.
"Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed."
This is Mike from the Norton Authorized Support Team.
Are you referring to the Identity Safe feature in Norton Internet Security? If so, the only way to restore the settings is if you had backed up your hard drive prior to the crash. You would then be able to re-import those settings after reinstalling Norton Internet Security.
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