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Discussion Starter · #1 ·
I have had trouble on my Toshiba A75-s206 with losing all sound. There is no sound with tunring on the laptop as Windows open, nor is there sound when I try to listen to music, watch a DVD, etc. When I go to my control panel and open the sounds and audio devices, the Device Volume area is greyed out so that nothing can be changed. i have had this problem intermittently. every once in a while when i restart it, the sound will return, and then it is gone again. Any help would be appreciated. thanks.
 

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Discussion Starter · #3 ·
Tried to download the driver, but when I unzip it and try to install it, I get an error message (I downloaded the driver from the US site because the UK site you linked didn't have the driver for my A75 series). Here it is what it says:
AppName: alcupd.exe AppVer: 1.7.0.0 ModName: alcupd.exe
ModVer: 1.7.0.0 Offset: 00018d83
 

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Just wondering if you got a Utility CD with the PC as sometimes they come with them....have you tried installing your chipset drivers from that site also.

If you have a Full XP CD try a repair install.
 

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Discussion Starter · #8 ·
Don't have the XP cd after all, though I have a Toshiba Recovery and Applications CD. I tried to reinstall the Realtek Audio driver, but I got the same error message that I got when I tried to download and install the new driver.

there are no drivers on the Toshiba site or CD labeled "chipset". What should I be looking for? Thanks for the help thus far.
 
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