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Longstanding crash causing lots of frustration

329 Views 14 Replies 5 Participants Last post by texasbullet, 6 mo ago

Bello1

Discussion Starter · 6 mo ago

If anyone manages to fix this, you've done better than me over about 3 years of this stupid issue which I have a large amount of anger towards. Every so often, with no definitive pattern my PC will completely freeze up. The screen will divide into one inch segments horizontally and each of those segments will warp and then freeze like that. There will be a very loud hum like the last sound was cut off. I have reset windows entirely multiple times, unplugged all hard drives except for my ssd which has windows on it. Also used DDU uninstaller and reinstalled drivers. I managed to fix it for about a week by cracking the GPU and reapplying the thermal paste, and it was amazing and blissful. It crashed very soon after I installed something called curseforge, so I reset windows for a 3rd time but it still crashes all the time. I just reapplied thermal paste again and it crashed the second I got into a competitive overwatch game (it was fine for the quickplay games!). It also fixed temporarily when I used MSI afterburner to do a custom fan tune, and it would be ok as long as I kept it under 55 FREAKIN DEGREES C. This one was especially strange as if i had the fan tune on, it would crash at 59 degrees almost every time but if I didn't have it on, it would be ok at ~66 degrees for a while and then crash whenever it felt like it. I have an NVIDIA 1080, a xenon e5, an old lenovo MB and ddr3 ram

1 - 15 of 15 Posts

lunarlander

· #2 · 6 mo ago

Try swapping out the graphics card for another one and see what happens.

Bello1

Discussion Starter · #3 · 6 mo ago

lunarlander said:
Try swapping out the graphics card for another one and see what happens.

I don't think I have any lying around, is there another way to diagnose the graphics card? Or hopefully even the specific issue with the card?

PeterOz

· #4 · 6 mo ago

Can you Download and run and then post. Speccy - Free Download
To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

The information given in Speccy cannot be used by anyone to hack your system

Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w

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Bello1

Discussion Starter · #5 · 6 mo ago

My power supply is this one: https://www.amazon.com.au/dp/B09D89RJLN?psc=1&ref=ppx_yo2ov_dt_b_product_details
Here's speccy: http://speccy.piriform.com/results/KLZCixhdr0poEkollvcplcN

PeterOz

· #6 · 6 mo ago

Are you using any riser cables on your graphic card.
Are you overclocking your ram in bios
Can you change the refresh on your graphics for testing.
For starters try going down from 144MHz to 120MHz

Bello1

Discussion Starter · #7 · 6 mo ago

PeterOz said:
Are you using any riser cables on your graphic card.
Are you overclocking your ram in bios
Can you change the refresh on your graphics for testing.
For starters try going down from 144MHz to 120MHz

Not sure what riser cables are. My power supply is modular, but the GPU power supply cable is kinda split into two segments, a 6 pin and a 2 pin. <--- this seemed sus to me but i was assured its fine. No I never touched overclocking as I value stability much more than preformance. I've changed refresh rate to 120 and I'll message next time it crashes. What do I do if it doesn't like 144? Is there a way to fix that? Also what if it fixes the problem just by reducing thermal load?

Bello1

Discussion Starter · #8 · 6 mo ago

PeterOz said:
Are you using any riser cables on your graphic card.
Are you overclocking your ram in bios
Can you change the refresh on your graphics for testing.
For starters try going down from 144MHz to 120MHz

Whelp already crashed on 120Hz........... This is so frustrating. Thank you so much for your help btw

texasbullet

· #9 · 6 mo ago

Can you provide a picture on how your motherboard is set up. Can you give us the motherboard model number, how much RAM you are using, Which CPU you have installed, which graphics card are you using and which power supply do you have.

Bello1

Discussion Starter · #10 · 6 mo ago

texasbullet said:
Can you provide a picture on how your motherboard is set up. Can you give us the motherboard model number, how much RAM you are using, Which CPU you have installed, which graphics card are you using and which power supply do you have.

My power supply is this one: https://www.amazon.com.au/dp/B09D89RJLN?psc=1&ref=ppx_yo2ov_dt_b_product_details
Here's speccy: http://speccy.piriform.com/results/KLZCixhdr0poEkollvcplcN

Computer Peripheral Electrical wiring Personal computer Computer hardware

Here ya go, not sure how much any of that's gonna help. Ram is in the right channels and GPU is in the black one

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Digerati

· #11 · 6 mo ago

Intermittent problems and problems you cannot replicate on demand are always the worse to troubleshoot.

Whenever I have such problems - especially when it appears it could be hardware related - I always swap in a known good PSU. This is essential to rule out the PSU as the possible cause since EVERYTHING inside the case depends on good, clean, stable, reliable power.

I would also reset the BIOS and leave ALL the settings at their default setting.

You failed to list your hardware specs.

However, if you have more than one stick of RAM, I would run with 1/2 for a while to see what happens - then swap in the other half.

Bello1

Discussion Starter · #12 · 6 mo ago

PSU swap is a good idea, I already bought a PSU that's running great on my gf's PC about a month ago cause I also thought that was the problem. Resetting bios and running on one stick of ram are great ideas, I'll try those. My PC specs are listed in two other comments, if I missed one I'm happy to find out what it is. Thank you for your help!

PeterOz

· #13 · 6 mo ago

Bello1 said:
GPU power supply cable is kinda split into two segments, a 6 pin and a 2 pin. <--- this seemed sus

Is all good

Digerati said:
You failed to list your hardware specs

@Digerati @texasbullet click on the speccy link above

PeterOz

· #14 · 6 mo ago

also drop to 60MHz for testing
Get rid of MSI afterburner
Have you repasted cpu

texasbullet

· #15 · 6 mo ago

I am not quite sure if the fan for the CPU is flowing the right way. I think the air is flowing downwards or upwards instead of blowing the air to the rear fan.

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