[rammer]

I know this has been an issue for some of you before but I haven't been able to solve the problem with the info on the old threads. I have a year-old Acer 8103 Laptop that I decided to buy a BlueTooth Mouse for and after installing the Logitech software the mouse works but I get the following popup box at startup and sometimes spontaneously:

Runner file name (LogitechDesktopMessenger.exe) lacks a '-' (the app id separator)

I have no success in uninstalling Desktop Messenger. Instead, I get this message:

setup.exe has encountered a problem and needs to close.

I'd hate to have to wipe the hard drive on this new computer. I haven't even used it....say 20 times yet and there is nothing installed on it yet except Adobe Reader, Firefox, Webroot SpySweeper, and Logitech. Pretty frustrating. I hope someone can offer help.

Dave

 

[1101doc]

Is just advertising. All it does is phone home occaisionally to find out if there is something that logitech wants to sell you. One of the main reasons I will not use their products. Have WinPatrol or What's Running (both free) disable the thing from starting with Windows. If you have Zone Alarm, have it "Kill" the process. Sometimes it can't be uninstalled because it's part of the software for your needed product.

 

[rammer]

I've tried to uninstall it along with all the stuff that came with the mouse but haven't been successful. I'll try the software you recommended..... Thanks,

Dave

 

[jrgalan2]

I have been reading a lot abotu this issue and it seems that everybody got their problem solved excepto me.
I have done several things to try to fix my problem.
First the keyboard stopped working a few times to my wife. not to me. suddendly it stopped working at all.
At thsi point I am controlling my computer via logme in to pass the login password but even after doing a recovery from last week, the keyboard does not work.
I bought anotehr keyboard and the same...
It all started with this error message. Any suggestions to get my keyboard working again?

 

[1101doc]

jrgalan2- Please start your own topic about your problem. You will get a much better response from your own thread.