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Logitech Wireless Mouse Installation Problem

6099 Views 2 Replies 2 Participants Last post by  Madicus Maximus
Hi All,

I'm trying to help a friend install a Logitech MX610 on his Acer Travelmate 4060 laptop without any success.
We've tried every USB port on the computer, and tried installing all of the software which came with the CD included in the box. After running the Hardware Wizard, Windows XP Pro says that it can't install the device.
We've spent time on the phone with Logitech tech support, and they say that it's a defective device, and are sending us a new mouse; however, when I plug the unit into my brand new desktop PC, it starts working immediately.

Just wondering if anybody has had any similar experiences, or have any tips.

Thanks a lot in advance.

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Does this PC have all the windows updates??

Try disabling the touch pad in Device Manager and then try.
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