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Local Access Only can not connect to wireless internet from my laptop

1836 Views 3 Replies 3 Participants Last post by  needsomuchhelp
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80, AMD64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 227357 MB, Free - 119957 MB; D: Total - 11113 MB, Free - 1876 MB;
Motherboard: HP, 30F2
Antivirus: None

I can not connect to my wireless network from my laptop. I've tried researching and trying so many different options, but have had no results. I'm not very tech savy, and am tired of getting no results, so thought I may be able to get help from here.

I am able to connect to the internet by plugging the ethernet cord into my laptop, but my wireless connection shows "unidentified" and says "local access only." I don't believe it's my router, though because we use our phones, ipad and wireless printer with no problems. I'm going to include what showed up after I did something I saw in another post on this site so that maybe it will help. I have an HP laptop, Windows Vista 64-bit OS, and belkin router. Hopefully someone can help me?!?!

Windows IP Configuration
Host Name . . . . . . . . . . . . : AAPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-1F-E1-7E-32-12
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::252c:a43f:b72f:f471%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.169.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, August 10, 2013 9:28:11 AM
Lease Expires . . . . . . . . . . : Sunday, August 11, 2013 9:28:11 AM
Default Gateway . . . . . . . . . : 192.168.169.1
DHCP Server . . . . . . . . . . . : 192.168.169.1
DHCPv6 IAID . . . . . . . . . . . : 285220833
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-F9-10-A8-00-1E-68-98-B4-E1
DNS Servers . . . . . . . . . . . : 192.168.169.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1E-68-98-B4-E1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a59e:b37e:66eb:7f43%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.14(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, August 10, 2013 8:56:47 AM
Lease Expires . . . . . . . . . . : Tuesday, September 16, 2149 4:10:40 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 167779944
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-F9-10-A8-00-1E-68-98-B4-E1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : isatap.Belkin
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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the Atheros AR5007 adapter on vista has given a lot of problems over the years here
the most common fix is to use the driver from the atheros website

heres the full details

------------------------------------------------------------------------
Atheros Wireless Adapter - AR5007EG & AR5007

Over the last couple of years we have been seeing a lot of problems with the above adapters, mainly concerning WPA and WPA2 encryption and mainly on windows Vista.
We have seen just a couple of issues on other windows operating system, windows XP and windows 7.

Windows XP:- A driver update has resolved the issue
Windows 7 :- No conclusive results for a fix

The wireless adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
Please post back a reply here, and let us know if that works or does not work.
If you post back the make and exact model of the router - we can advise how to disable the wireless security

The majority of fixes are via installing a new driver from either the Manufacturers website see item (2) and if that does not resolve the issue then from the atheros web site - see item (3)

Here are a number of possible solutions

--- 1) In Device Manager right click on the wireless adapter and "update driver."

--- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section,

If you post a reply here with the Make and EXACT model of your PC, along with the windows version you are running. we will see if we can find a link to the driver and will post a reply with the link here.

--- 3) The majority of members, have now used the drivers from the atheros driver site, which has resolved the issue.
- see below for direct links for windows vista and the link for all Atheros adapters and supported operating systems

--- 4) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

AR5007
Vista 32 / 64 Bit
Direct link Drivers for Atheros AR5007 and Windows Vista 32 / 64 bit
You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started

AR5007EG
Vista 32 / 64 Bit
Direct link Drivers for Atheros AR5007EG and Windows Vista 32 / 64 bit
You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started

Drivers for the other windows operating system
http://www.atheros.cz/atheros-wireless-drivers.php
You need to look down the page for your particular adapter model and then look across the columns to find your windows version.
Now click on the blue tick mark in the column under your windows version.
This will open another page for that particular adapter and that windows version.

Now click on the download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started

Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

Please post a reply here , and keep us informed of the situation and how you finally resolved the issue.

To install the driver you will need to do the following

Extract the downloaded zip file into a folder on the PC
then

> Start Globe
> Control Panel
> System and maintenance
> Scroll down to Device manager
> network adaptors, click on the + >
> Right click on the AR5007(EG) Adapter
> click on Update Driver Software...
> click on Browse my computer for driver software
> let me pick from a list of device drivers on my computer
> Have Disk
> click on the Button Browse...
> Locate the folder you extracted the zip folder and highlight the .inf file
you should see two files with .inf
Vista 32Bit AR5007 netathv.inf
Vista 64Bit AR5007 netathvx.inf
Vista 32Bit AR5007EG netathr.inf
Vista 64Bit AR5007EG netathrx.inf
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I think that there's a good chance that HP has the correct driver now, so you may want to try that one first.

But also note that you are connected to one router by ethernet and to a different router by Wi-Fi. Please describe your network (how the modem and routers are interconnected).
I'm not sure how to disable the wireless security on my router. My router is a Belkin N600 DB Wireless N+ Router Model: F9K1102v3
Is this going to put my computer/ipad/iphone etc. at risk?

I tried updating the driver (it said it was up to date.)
I tried downloading and installing the latest driver from the atheros driver site. (Not sure if I did it correctly, but it said it was up to date.)
I removed Norton and McAfee.
I went to "Manage Wireless Networks" clicked on my network, checked "Enable Atheros connection settings" clicked "configure" and clicked "ok"
Not sure what exactly it was that changed, but I was able to connect wirelessly for a minute. I was able to go to google, I tried a couple of other sites, but could not get connected. Facebook loaded partially, but not all the way (and it was SO SLOW!) I disconnected and tried connecting again, but once again it tells me local access only and I haven't been able to reconnect wirelessly again.
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