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Discussion Starter · #1 ·
hey guys, im having a problem connecting to the internet via my Linksys WRT54GS router. OK, so I have had this router for years and recently brought it from my apartment(windows xp), where i have Comcast internet and it was working fine, to my girlfriend's apt(windows vista, yuck!) where she has Direct TV or DirecPath whatever its called. Everything is hooked up accordingly (i know how to do all that) I've also power cycled and what not and the computer recgonizes the router but wont allow access to the internet. This is where im stumped. I tried contacting direct tv and of course they wont help me. Anyways, I have DHCP enabled to auto configure and what not, but when i go to the router's 'status' page it shows all the correct values. (the ip and everything matches what the computer tells me it should be when i connect directly from modem>computer) but the Default Gateway shows 0.0.0.0.... I tried changing the router's IP address from 192.168.1.1 to a different value(192.168.2.1) in case the modem and router were using the same and it helped nothing. anyways heres what my ipconfig shows with the router not connected (modem>computer)...

Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::c0b5:757e:1bb6:7cb2%10
IPv4 Address. . . . . . . . . . . : 65.50.18.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 65.50.15.1
Tunnel adapter Local Area Connection* 6:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:28b0:1313:becd:edbf
Link-local IPv6 Address . . . . . : fe80::28b0:1313:becd:edbf%11
Default Gateway . . . . . . . . . :
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter Local Area Connection* 13:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2002:4132:1240::4132:1240
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301



and here is what ipconfig /all shows when i have the router conncted(modem>router>computer)....

Windows IP Configuration
Host Name . . . . . . . . . . . . : owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-21-97-AC-0A-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0b5:757e:1bb6:7cb2%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.252
Lease Obtained. . . . . . . . . . : Sunday, December 27, 2009 8:30:46 PM
Lease Expires . . . . . . . . . . : Monday, December 28, 2009 8:30:46 PM
Default Gateway . . . . . . . . . : 192.168.2.2
DHCP Server . . . . . . . . . . . : 192.168.2.2
DNS Servers . . . . . . . . . . . : 209.55.5.10
209.55.5.11
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C163FDE0-3634-4EAC-8584-85130DD12
2FA}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


long post but wanted to include as much info as i could the first go around.:confused::confused::confused:
 

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How about an IPCONFIG /ALL for the direct satellite connection?
 

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Discussion Starter · #5 ·
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-21-97-AC-0A-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0b5:757e:1bb6:7cb2%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.252
Lease Obtained. . . . . . . . . . : Sunday, December 27, 2009 8:30:46 PM
Lease Expires . . . . . . . . . . : Monday, December 28, 2009 8:30:46 PM
Default Gateway . . . . . . . . . : 192.168.2.2
DHCP Server . . . . . . . . . . . : 192.168.2.2
DNS Servers . . . . . . . . . . . : 209.55.5.10
209.55.5.11
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C163FDE0-3634-4EAC-8584-85130DD12
2FA}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

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Discussion Starter · #7 ·
ok ignore that post above with the direct sattelite connection ipconfig /all. i didnt power cycle the modem anyways, here it is correctly.


C:\Users\owner>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-21-97-AC-0A-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0b5:757e:1bb6:7cb2%10(Preferred)
IPv4 Address. . . . . . . . . . . : 65.50.18.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 28, 2009 12:12:51 PM
Lease Expires . . . . . . . . . . : Tuesday, December 29, 2009 12:12:50 PM
Default Gateway . . . . . . . . . : 65.50.15.1
DHCP Server . . . . . . . . . . . : 209.55.0.135
DNS Servers . . . . . . . . . . . : 209.55.5.10
209.55.5.11
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:73:23c2:becd:edbf(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::73:23c2:becd:edbf%11(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C163FDE0-3634-4EAC-8584-85130DD12
2FA}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4132:1240::4132:1240(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 209.55.5.10
209.55.5.11
NetBIOS over Tcpip. . . . . . . . : Disabled
 

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The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems.

Note that the wireless encryption and channel selection will have to be done after the basic wired connection is established, the first step is to get wired connections working.

  • Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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Discussion Starter · #9 ·
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\owner>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-21-97-AC-0A-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0b5:757e:1bb6:7cb2%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, December 29, 2009 3:35:07 PM
Lease Expires . . . . . . . . . . : Wednesday, December 30, 2009 3:35:06 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C163FDE0-3634-4EAC-8584-85130DD12
2FA}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\owner>ping 192.168.1.100
Pinging 192.168.1.100 with 32 bytes of data:
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Users\owner>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
C:\Users\owner>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
C:\Users\owner>ping 206.190.60.37
Pinging 206.190.60.37 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\owner>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.

C:\Users\owner>
 

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Are you sure you did the proper factory reset on the router?

Navigate to the router's configuration pages at 192.168.1.1 and post a screen shot of the WAN status when connected to the satellite modem.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
 

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Discussion Starter · #11 ·
yea i reset it correctly, help the lil reset button in the back down for 15 seconds. im a perplexed as you are as why this router isnt working. im thinking maybe i just need a new one...
 

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You might try tinkering with that MTU size there, perhaps Satellite is like DSL and won't run at the default 1500. Knock it down to something stupid like 600 and see if you get any connection.
 

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Discussion Starter · #14 ·
changed the MTU to 600 and still nothing. Is it possible that maybe the linksys router just wont work with the sattelite connection or I need a new one? When I called direct tv asking for assistance they told me that they do not support routers and ask their customers to directly connect via modem and any issues I should refer to the router manufacturer. Surely there is a way to connect a router because my apartment complex pretty much only has direct tv and my laptop finds numerous wifi connections(encrypted of course). btw I appreciate you taking the time to check this forum and give me help
 

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I can't imagine the router can't work with that output.

When you have the router connected, do you see a connect light on the Ethernet connection? Did you turn off power on the satellite rig to connect the router, then turn it back on after the router is connected?
 

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Discussion Starter · #16 ·
yea its very peculiar. like i said, ive used this router for years with comcast and never had an issue, but over at this apt its a nightmare... yes the ethernet light is lit up on the correct port the computer is plugged into. WLAN light is on. Internet light is on. only light that isnt lit is the DMZ light and im not familiar with what that is or if it is supposed to be lit. I have power cycled all devices, ive had everything off and plugged them in. i've tried keeping router on and turning modem off and plugging them in to no avail.

when i go to the status page it says default gateway is 0.0.0.0 is that supposed to have null values?
 

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I'm not sure if that value is significant with automatic addressing set for the connection, don't know what Linksys sticks up in the display.

If you're sure a true factory reset was done on the router, I can't see why it won't connect.

Do you happen to have a way to borrow another router for a short time and test it against the connection?
 

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Discussion Starter · #18 ·
so i went to fry's and bought a cheap router hooked it all up using the software CD it came with and the program even told me iot couldnt detect internet...contact your ISP.... so i still have no wireless router working..
 
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