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LED indicator keeps blinking and system does not start

463 Views 2 Replies 3 Participants Last post by plodr, Nov 28, 2019

gypsum01

Discussion Starter · Nov 28, 2019

LED indicators on the side with power symbol(refer image) keeps on blinking and the system does not start when started from sleep mode. What's the reason and what that LED blinking means?
Laptop model: HP 15-ac047TU

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home Single Language, 64 bit, Build 16299, Installed 20180120203548.000000+330
Processor: Intel(R) Core(TM) i3-5010U CPU @ 2.10GHz, Intel64 Family 6 Model 61 Stepping 4, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics 5500, 1024 MB
Hard Drives: C: 511 GB (156 GB Free); D: 26 GB (2 GB Free); S: 391 GB (5 GB Free);
Motherboard: Hewlett-Packard 80C1, ver 96.02, s/n PFEJEF31T8PDXS
System: Insyde, ver HPQOEM - 1, s/n CND5210TMP
Antivirus: None

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flavallee

· #2 · Nov 28, 2019

You appear to have a HP 15-ac047tu Notebook PC which originally came with Windows 8.1 64-bit.
Is that correct?

If you completely shut down that notebook, then wait 30 - 60 seconds, then press the power button, does it start up okay?

See if THIS support article is of any help to you.

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plodr

· #3 · Nov 28, 2019

Also looking at the build #, I see this is 1709.
Source: https://en.wikipedia.org/wiki/Windows_10_version_history
Support for that ended in April 2019. I suspect you haven't received patches for the last 7 months of this year.

You are going to have to install 1809 or newer.

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LED indicator keeps blinking and system does not start

gypsum01

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