Discussion Starter · #1 ·
A friend asked if I would help him with his laptop today. The machine is only a few months old, hp pavillion ze4800 running windows xp home. AMD 2800, only 192 MB Ram, 30 gb hd. Anyways, the machine will not boot except in safe mode. It pulls up the option screen between safe and last successful normal boot, and when you tell it to boot normally, it gets to the windows xp screen and then after a time, reverts back to the safe mode option screen. It will boot up in safe mode however. What steps should I get into to diagnosing/fixing this machine? Your help is greatly appreciated... Thank you.