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Discussion Starter · #1 ·
I don't know if this a problem with my hardware or software of the laptop.

I've had this problem for months now.

It has to do with my SHIFT button. Every time I press it and press on another key, it acts as if it's a different command.

For example,

Shift + 1, which should give an exclamation mark, gives the command of Esc.

Shift + U, gives the command of Undo.

Shift + E gives the command of PageUp.

Shift + i gives the command of F11

Shift + _(underscore) adds a space before the underscore.

...... The list is longer.

It also affects other programs i use, such as Adobe Photoshop and Illustrator. In those programs, Shift + other keys act as commands such as F7, F8, Ctrl + t.


I don't know what to do, or what the problem is. My laptop is virus-free and has been for a long time.

Please, what can I do about this? How do I even begin to fix this?

thank you.
 

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Discussion Starter · #3 ·
Ok I downaded the startup control panel,and found some stuff,but i didn't dare do anything before i show you.

Look at this picture



This is what came. What should I remove? The Hot Key application only?
 

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Discussion Starter · #4 ·
Please can someone tell me what should I remove? _there ar ea lot of stuff I don't know in the list and I don't know if it will affect my pc or not.

Thank you.
 
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