Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Laptop Freezing

284 Views 1 Reply 2 Participants Last post by lochlomonder, 10 mo ago

dragonmegaova

Discussion Starter · 10 mo ago

I have acer Nitro 5 which freezes in normal and low revolution mode but works fine in both safe mode and safe mode with networking.
At first the laptop freezes as random but now in windows login it completely freezes when trying to login or click anything. When it freezes it goes all black, as well as when clicking the screen, the screen image goes out of place, for example the windows icons will glitch out of place.
when the pc resets or updates it freezes and then goes black then comes back.
I have as already tried commands.

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lochlomonder

· #2 · 10 mo ago

By virtue of the fact it's working in Safe Mode, this leads me to think it's a driver-related issue. First things first...

In order to understand better what we are dealing with here, please download and run the TSG System Information Utility on the affected PC, and then post the results back to this thread. You should be able to do this in Safe Mode w/Networking.

I have as already tried commands.

I'm not sure what you mean by this comment. Can you enlighten me, please?

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