Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Keyboard and Touchscreen Do Not Work After Waking Up

697 Views 1 Reply 2 Participants Last post by HyperHenry, Aug 18, 2017

mattbennett

Discussion Starter · Aug 16, 2017

I have a problem with my Dell XPS 15. Anytime it wakes up from sleep mode, the keyboard and touch screen features do not work, leaving me with nothing to do but reboot the system in order to get them working again. This is extremely annoying and a fix for the issue would be greatly appreciated. I am running Windows 10 if that helps address the issue easier. Thanks in advance for your help, this is driving me absolutely crazy.

Save

Status: Not open for further replies.

1 - 2 of 2 Posts

HyperHenry

· #2 · Aug 18, 2017

Probably the best place to start is to go to the device manage in the control panel, uninstall your keyboard drivers then reboot your computer. If that doesn't help we'll go to the next step.

Save

1 - 2 of 2 Posts

Status: Not open for further replies.

Top Contributors this Month