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Keyboard and Touchpad not working in safe mode?

3K views 2 replies 2 participants last post by  misfit1990  
#1 ·
Hello all, I have a problem with my laptop. As you can see in the title, the keyboard and touch pad do not work in safe mode. However, they both work when I start up my laptop normally. I just want to get into safe mode to scan and fix errors.
It has been like that for a while now, I have been researching about it, but I can't find anything that might help my situation.
USB keyboard and mouse help, but I don't want to plug them in every time I want to go on safe mode. I don't know how to fix it.
I must warn you, that I know nothing about computers. I am running Windows Vista, if that helps. I don't know what to put up exactly. :confused:. So if you could help me, tell me what to put up, if you want more details about my system, It would help if you could tell me where I could find more specific details about my computer. Forgive me, If I sound stupid, lol. :eek:
Thanks for reading. :p


Dell Vostro 1510

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 223434 MB, Free - 104422 MB; D: Total - 14999 MB, Free - 10336 MB;
Motherboard: Dell Inc., 0M277C
Antivirus: avast! Antivirus, Updated and Enabled
 
#3 ·
Ok, thank you for that. My laptop is Dell Vostro 1510
Here is what it says.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 223434 MB, Free - 104422 MB; D: Total - 14999 MB, Free - 10336 MB;
Motherboard: Dell Inc., 0M277C
Antivirus: avast! Antivirus, Updated and Enabled
 
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