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Kernel32 - Blue screening BSOD

3681 Views 40 Replies 4 Participants Last post by  angirish, 
C
I am recieving a couple of error messages/blue screanings which state the following:
"Error:0E:018F:BFF8E64B" then it switches to a message stating:

"Kernel32 caused a general protection fault in module KRNL386.exe at 0001:000075a8"

and periodically i will recieve an error message stating: "Hposm caused an error in Kernel32.DLL" and then another periodic error stating: "ZCast has caused an error in Kernel 32.DLL"

As suggested by WhitPhil in my previous thread I did an AV Check as well as SpyBot, which advised me of several Viruses/TroJans/Worms etc....which I ultimately got rid of after running the Av Check/Spybot. I then ran CWShedder as well as AdAware, which also cleaned up my system.

After all of this I still seem to be getting the above listed error messages/Blue screans. Any suggestions?

WhitPhill, I could use your expertise once again!!! Thanx
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Hello,

I have the above error appearing on my screen very often. Infact, I found the error in one of yiour threads and downloaded 'HijackThis'. Now the following log is generated.

Logfile of HijackThis v1.97.7
Scan saved at 10:28:45 PM, on 8/29/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\ADVTOOLS\NPROTECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\HPZTSB04.EXE
C:\PROGRAM FILES\ISTSVC\ISTSVC.EXE
C:\PROGRAM FILES\INTERNET OPTIMIZER\OPTIMIZE.EXE
C:\WINDOWS\MSBB.EXE
C:\WINDOWS\SYSTEM\A.EXE
C:\WINDOWS\QZUOUUG.EXE
C:\WINDOWS\EXLOZKL.EXE
C:\WINDOWS\UAJWOD.EXE
C:\PROGRAM FILES\INTERNET OPTIMIZER\ACTALERT.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\INTERNET OPTIMIZER\INSTALL.EXE
C:\PROGRAM FILES\ADWARESPY\ADWARESPY.EXE
C:\PROGRAM FILES\ARGO SOFTWARE DESIGN\MAIL SERVER\MAILSERVER.EXE
C:\PROGRAM FILES\PCBUGDOCTOR\PCBUGDOCTOR.EXE
C:\VSTASCAN\VSACCESS.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSDMN.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://best-search.cc/search.php?v=6&aff=5109246
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://best-search.cc/index.php?v=6&aff=5109246
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://best-search.cc/index.php?v=6&aff=5109246
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=129919
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.abchlor.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\PROGRA~1\ADWARE~1\ADWARE~1.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O3 - Toolbar: (no name) - {8E718888-423F-11D2-876E-00A0C9082467} - (no file)
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\ADVTOOLS\ADVCHK.EXE
O4 - HKLM\..\Run: [NPROTECT] C:\PROGRA~1\NORTON~1\ADVTOOLS\NPROTECT.EXE
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [msbb] c:\windows\msbb.exe
O4 - HKLM\..\Run: [systray] C:\WINDOWS\SYSTEM\A.EXE
O4 - HKLM\..\Run: [zvnjxb] C:\WINDOWS\qzuouug.exe
O4 - HKLM\..\Run: [dnplo] C:\WINDOWS\exlozkl.exe
O4 - HKLM\..\Run: [pksynqqui] C:\WINDOWS\uajwod.exe
O4 - HKLM\..\Run: [Wast] C:\WINDOWS\wast2.exe 2
O4 - HKLM\..\Run: [ncduv] C:\WINDOWS\ncduv.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPROTECT] C:\PROGRA~1\NORTON~1\ADVTOOLS\NPROTECT.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Adware Spy] C:\PROGRAM FILES\ADWARESPY\ADWARESPY.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: ArGoSoft Mail Server.lnk = C:\Program Files\ArGo Software Design\Mail Server\mailserver.exe
O4 - Startup: AdwareSpy.lnk = C:\Program Files\AdwareSpy\AdwareSpy.exe
O4 - Startup: PCBugDoctor.lnk = C:\Program Files\PCBugDoctor\PCBugDoctor.exe
O4 - Startup: Umax VistaAccess.lnk = C:\VstaScan\VsAccess.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EFB22865-F3BC-4309-ADFA-C8E078A7F762} (SysWebTelecomInt Class) - http://www.sponsoradulto.com/en/SysWebTelecom.cab
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38192.9493402778
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/games-intl/in/games9.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/serialzip.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab

Can you please advise what should I do further? also, will i be getting a reply by email? I do not know gow to chk for your replies.

Thanks.
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