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Juno email

1510 Views 2 Replies 3 Participants Last post by plodr, Oct 8, 2019

geneayres

Discussion Starter · Oct 8, 2019

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU G630 @ 2.70GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 4002 Mb
Graphics Card: Intel(R) HD Graphics Family, 1809 Mb
Hard Drives: C: 584 GB (525 GB Free); D: 12 GB (2 GB Free);
Motherboard: PEGATRON CORPORATION, 2AC2
Antivirus: Microsoft Security Essentials, Enabled and Updated

I am having a serious problem. In can no longer access my email on Juno.com. All of my friends, family, business connections, etc. are there, and only a few have I memorized. Any help would be greatly appreciated.

Thank you.

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Couriant

· #2 · Oct 8, 2019

What happens when you try to access the email? What error messages do you get?

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plodr

· #3 · Oct 8, 2019

Post the link you are using to access your email. Either of the two links below? Post the browser you use. Have you tried a different browser?

https://my.juno.com/start/login.do
https://my.juno.com/start/sp.do

In can no longer access my email on Juno.com

Describe what happens. "I can no longer access" doesn't tell us if the page doesn't load, the password is rejected, your username is not recognized or something else.

Also from time to time, I take a screenshot and print out the pages of my address book. I've been using Juno since the mid 1990's and I know I would not remember everyone.

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