I am having an issue with my UA JBL Wireless Earphones, the left side is constantly red and every time I take it out from its charging case it does not turn on. The right side was working alright and I thought factory resetting it will help solve the issue. Now the right side is constantly blinking purple and I cannot connect it to my phone anymore. I have attached some media of what my earphones are like right now. May I know how I can fix it?