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Issues with internet speeds

363 Views 6 Replies 2 Participants Last post by  CaveatCanem, 
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Recently I've been experiencing issues with my download and upload speed, despite a very powerful router. I get average speeds of around 40 MB/s, whereas a computer elsewhere in the house averages at around 250MB/s. I have purchased a TP link WiFi extender, which appears to be fully functional, and am connected to it via a cat6 ethernet cable, but this has not really helped. Other sources have told me that my hardware may be faulty, but I would like an expert's opinion.

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OS Version: Microsoft Windows 10 Home, 64 bit, Build 19044, Installed 20210504061351.000000+000
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Digerati
I'm a little confused. You said you bought a wifi extender, but connect to it via Ethernet. Please clarify the network connection for this computer.

If you temporarily move this computer into the same room as your router, what are your network speeds then?

Also, note that Ethernet cables are cheap, flimsy, easily damaged but critical network devices. Try a different cable.
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Digerati said:
I'm a little confused. You said you bought a wifi extender, but connect to it via Ethernet. Please clarify the network connection for this computer.

If you temporarily move this computer into the same room as your router, what are your network speeds then?

Also, note that Ethernet cables are cheap, flimsy, easily damaged but critical network devices. Try a different cable.
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The device is a TP-link RE220, which I think is called a repeater. It has an ethernet port in it, and I am using a brand new cable to connect to it. The cable is unlikely to be the problem, as my phone is clocking in at an average of 65 MB/s, which is a much higher value than either my ethernet or wireless connection is achieving.
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Digerati said:
I'm a little confused. You said you bought a wifi extender, but connect to it via Ethernet. Please clarify the network connection for this computer.

If you temporarily move this computer into the same room as your router, what are your network speeds then?

Also, note that Ethernet cables are cheap, flimsy, easily damaged but critical network devices. Try a different cable.
Click to expand...
Moving directly to within a foot of the router, my download and upload are still only about 28MB/s
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Digerati
I am using a brand new cable to connect to it. The cable is unlikely to be the problem, as my phone is clocking in at an average of 65 MB/s, which is a much higher value than either my ethernet or wireless connection is achieving.
Click to expand...
This just makes it more confusing? What does your phone have to do with the Ethernet cable? The fact your phone and other computers work fine just tells us your Internet connection is good and the problem is isolated to this one computer OR its network connection.

Also, the fact the cable is brand new is immaterial. As I said, Ethernet cables are cheap, flimsy and easily damaged. And they are made by the millions. That means, NO WAY is each cable tested before it leaves the factory. And NO WAY does the fact it is brand new mean it has not been damaged since it left the factory.

In fact, because I have personally had so many "brand new" cables be and go bad, I now only use Ethernet cables I make myself, and test before use.
CaveatCanem said:
Moving directly to within a foot of the router, my download and upload are still only about 28MB/s
Click to expand...
Okay, that is not good. How is this is connected? If Ethernet, again, use a different cable. Note too that router Ethernet ports can go bad too. Try a different port on the router.
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Digerati said:
This just makes it more confusing? What does your phone have to do with the Ethernet cable? The fact your phone and other computers work fine just tells us your Internet connection is good and the problem is isolated to this one computer OR its network connection.

Also, the fact the cable is brand new is immaterial. As I said, Ethernet cables are cheap, flimsy and easily damaged. And they are made by the millions. That means, NO WAY is each cable tested before it leaves the factory. And NO WAY does the fact it is brand new mean it has not been damaged since it left the factory.

In fact, because I have personally had so many "brand new" cables be and go bad, I now only use Ethernet cables I make myself, and test before use.

Okay, that is not good. How is this is connected? If Ethernet, again, use a different cable. Note too that router Ethernet ports can go bad too. Try a different port on the router.
Click to expand...
As I've said, taking the cable out gives me the same speeds, and moving to the router, I was using WiFi. I'll test plugging my cable into the router and see where that gets me, but at this rate I think the issue may be with my PC itself.
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CaveatCanem said:
As I've said, taking the cable out gives me the same speeds, and moving to the router, I was using WiFi. I'll test plugging my cable into the router and see where that gets me, but at this rate I think the issue may be with my PC itself.
Click to expand...
Plugging straight into the router has given me a download of 94MB/s, which is an improvement, but still not ideal. It would seem that the cable works fine.
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