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Discussion Starter · #1 ·
I'd like to try this line test, but I keep getting a message saying my ip is not pingable. It says "Please disable firewall ping protection." I've turned off my Trend Micro and the Msoft firewall isn't on anyhow....

how do I disable the firewall ping protection so I can run these line tests?
 

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Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.
 

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The lines in red indicate a bunch of dropped packets, that appears to be a Comcast network issue. If this stays there for more than a day or two, I'd contact Comcast and complain.
 
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