Tech Support Guy banner

internet options won`t open

37897 Views 8 Replies 5 Participants Last post by  ilyabyk1983
My problem is that Internet options won`t open in the Windows control panel.
Any help would be appreciated

Windows XP Home
Not open for further replies.
1 - 1 of 9 Posts
Give this a try and reboot when it is done.

Reset Windows XP TCP/IP

Go to Start, Run Type in the Open box CMD - this will open Command Prompt box (Black)

At the C:\ prompt type the line below:

netsh winsock reset

Also do this please:

To download HJTsetup.exe To Download HijackThis go to the following:;dl=item5
Filename = 1137518044HJTsetup.exe

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

A security expert should take a look at your log - please be patient.
See less See more
1 - 1 of 9 Posts
Not open for further replies.