[Richard D]

My home page setting is permanently stuck as 'about:blank'. If I reset it to anything else, it will set. But when I check it again 5 minutes later, it goes right back to that setting. As far as I know, I have no spyware, adware or toolbars on my PC, so I am not sure how it happened. I am afraid I have been hijacked. Please help!

 

[Cookiegal]

Hi Richard and welcome to TSG

Download CWShredder and run it.

http://www.spywareinfo.com/~merijn/files/CWShredder.exe

Close all browser windows, open cwshredder.exe then click "Fix" and let it run.

Restart your computer.

IMPORTANT! To help prevent this from happening again, you should install all the security patches and critical updates.

It would also be a good idea to run these programs.

AD-AWARE

Go here: http://www.lavasoftusa.com/support/download/
and download Ad-Aware 6 Build 181

Install the program and launch it.

First in the main window look in the bottom right-hand corner and click on Check for updates now and download the latest reference files.

Make sure the following settings are made and on -------ON=GREEN

From main window: Click Start then Activate in-depth scan (recommended)

Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

Click proceed to save your settings.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it. (Right click the window and choose select all from the drop down menu and click Next)

Restart your computer

Download and run: SPYBOT SEARCH & DESTROY, here:

http://download.com.com/3000-2144-1...tml?tag=lst-0-1

Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode). Click online, Search for updates, Download all available updates. Close all Browser windows, Click ''Check for Problems'', Put a check in every entry Spybot Search & Destroy flags with a red exclamation mark and click ''Fix Selected Problems'' , Then restart your computer.

Download both of these for added protection: SPYWAREBLASTER & SPYWAREGUARD, here:

http://www.javacoolsoftware.com/spywareblaster.html

Once you've done all that, download HIJACK THIS, scan and post the saved log here for an expert to take a look at as I’m not qualified to analyze the log.

Please do this. Click here: http://www.sherrylynn.us/HijackThis.exe to download Hijack This. Save it to it’s own folder (not temporary files or the desktop).

Close all open windows and open HIJACK THIS. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and save it to NotePad. Copy the entire log and paste it here.

DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise.

Cookie

 

[Richard D]

Cookiegal,
I installed everything that you mentioned, and the problem is now fixed. Plus my PC is running extremely well and now responds as fast as it did when it was new. Thank you sooo much for your help. I am glad I joined this site.

 

[Cookiegal]

You're welcome. It would still be a good idea to post your Hijack This log for the experts to check for you.

Cookie

 

[Richard D]

Ok here is my Hijack log. Any input on needed fixes would be most appreciated.

Logfile of HijackThis v1.97.7
Scan saved at 6:19:03 PM, on 4/13/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\SPDEVMONSRV.exe
C:\WINDOWS\system32\SPdevmonx.exe
C:\Program Files\Belkin Bulldog Plus\upsd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Richard\My Documents\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.adelphiapowerpage.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program

Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) -

http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) -

http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) -

https://www.gamespyid.com/alaunch.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://download.macromedia.com/pub/shockwav

 

[$teve]

Thats a clean log:up:

 

[cybertech]

Run HJT again and check:

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB

Close all applications and browser windows before you click "fix checked".