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Internet drops

475 Views 8 Replies 3 Participants Last post by  1Gapeach
I have internet and phone service with WOW and it continues to drop randomly. Technicians have been out and claims they can't find anything wrong with it. Please help me because I'm a student and need my services.
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Call and complain. Get a different tech to your residence.
Also it wouldn't hurt to say that if service continues to fail for you, you'll be switching providers.
Call and complain. Get a different tech to your residence.
Also it wouldn't hurt to say that if service continues to fail for you, you'll be switching providers.
Thank you. I just finished talking with them and a different technician will be coming on tomorrow afternoon and I also got a $20 credit to my bill. Even though all of this is taking place, I'm still going to get another service provider.
Just out of interest, does your phone line drop too, or just the internet
Thank you for your response to my issue. Internet phone and fax line all drop, no issue with my cable.
CATV signals are more robust than internet/voip signals. It's more than likely that the signals are bad and need fixing on the outside.

Is it Comcast or Cox in GA?
It's WOW internet and phone service
hmm... i used to live in Augusta and I thought it was Comcast in GA... unless they sold out..
Comcast is still here but has changed its name to Xfinity and WOW used to be Knology and changed its name also.
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