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Discussion Starter · #1 ·
for the last 3 - 4 months i have a problem with connectivity to the internet. i have a cable modem connected to a new Linksys wireless router. i have a dell and running vista. machine runs fine but has difficulity connecting to the internet...first local and then local/internet. when you open the explorer it opens to a blank page. it does go to google....but has dificulity after that. dell wants to reformat the drive ...i am not too keen on that idea. any ideas would be great.
 

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First off, load the latest wireless drivers for your machine to see if that makes a difference.

Next, I'd consider trying a wired connection to see if it's a wireless issue or a general connectivity issue.

Finally, here are some changes that may help to increase the compatibility of Vista with older networking devices:

Disable the IP Helper service:

1. Hold the Windows key and type R, enter "services.msc" (without the quotes) and press Enter
2. Scroll down to the IP Helper service, right click on it and select Properties
3. In the dropdown box that says "Automatic" or "Manual", set it to Disabled and then click on "Apply"
4. Then click on "Stop" to stop the service from running in the current session
5. Click OK to exit the dialog

Disable IPv6:

1. Hold the Windows key and type R, enter "ncpa.cpl" (without the quotes) and press Enter
2. Right click on each network connection and select "Properties"
3. Remove the checkmark from the box next to "Internet Protocol Version 6 (TCP/IPv6)
4. Click OK to exit the dialog

NOTE: You should do this for each network connection.

Disable the DHCP Broadcast Flag:

Link: http://support.microsoft.com/default.aspx/kb/928233
  1. Hold the Windows key and type R, enter regedit and press Enter.
  2. Locate and then click the following registry subkey:
  3. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{GUID}
  4. In this registry path, click the (GUID) subkey to be updated.
  5. If the key DhcpConnForceBroadcastFlag does not exist, use the Edit menu, point to New, and then click DWORD (32-bit) Value. In the New Value #1 box, type DhcpConnForceBroadcastFlag, and then press ENTER. If the key exists, skip this step.
  6. Right-click DhcpConnForceBroadcastFlag, and then click Modify.
  7. In the Value data box, type 0, and then click OK.
  8. Close Registry Editor.
NOTE: You should do this for each and every GUID subkey.
NOTE2: (GUID) is a mnemonic for the individual subkeys, the actual text "GUID" does not appaer.

The only program I'm aware of that currently relies on IPv6 is the new Windows Meeting Space. The first 2 changes will cause that program not to work - but will leave all of your normal (IPv4) connections unaffected. If it causes problems that you can't overcome, simply revert back to the original settings.
 

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Discussion Starter · #3 ·
the machine came with vista 1 1/2 yrs old....i have tried everythiung ...other computers have no problem....the only problem i have is with the browser to the internet.
 

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i have tried everythiung
If you mean everything JohnWill suggested how about telling us whether you found a later driver or already have the latest, and be explicit about whether the ethernet gives the same symptoms.

If you mean everything that can possibly be tried for these symptoms then I completely agree with Dell--format the hard drive and install or Recover Windows fresh.
 
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