[jasnick]

Lately my internet connection "connects" but I get the page not found message and cannot do anything. I immediately disconnect and re-connect and everything works.

Is there a specific file on the computer that controls this sort of thing? As it works properly most of the time, I don't suppose there is too much wrong but these double connections are costing money and are very annoying. As far as I know my TCP/IP settings are correct and as I said, it connects properly most of the time. I want it to connect properly all of the time.

Thanks

 

[mobo]

Please get Spybot S&D to clear out any spyware.
http://www.safer-networking.org/index.php?page=mirrors

Install the program and open it.

Before doing any scanning click Online and Search for Updates .
Put a check mark at and install all updates .
Click Check for Problems nd when the scan is finished have Spybot fix all it finds marked in red .

Then after reboot :
Download 'Hijack This! http://www.spychecker.com/program/hijackthis.html
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the " scan " button will change into a " save log " button.
Press that, save the log , load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

 

[jasnick]

mobo

Thanks for reply. I already have all sorts of anti spyware programmes and use them regularly. Herewith the latest Hijack This log and would welcome an interpretation - thanks !

Logfile of HijackThis v1.97.3
Scan saved at 9:51:02 AM, on 3/28/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS.000\SYSTEM\KERNEL32.DLL
C:\WINDOWS.000\SYSTEM\MSGSRV32.EXE
C:\WINDOWS.000\SYSTEM\MPREXE.EXE
C:\WINDOWS.000\SYSTEM\mmtask.tsk
C:\WINDOWS.000\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCIOMON.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCPFW.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMPROXY.EXE
C:\WINDOWS.000\EXPLORER.EXE
C:\WINDOWS.000\TASKMON.EXE
C:\WINDOWS.000\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCGUIDE.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCLIENT.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMOAGENT.EXE
C:\PROGRAM FILES\WASHER\WASHER.EXE
C:\PROGRAM FILES\FIRETRUST\BENIGN\B9.EXE
C:\PROGRAM FILES\NOTEWHEN\NOTEWHEN.EXE
C:\PROGRAM FILES\LAUNCHMATE\LNCHMATE.EXE
C:\WINDOWS.000\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\BROWSER HIJACK BLASTER\BHBLASTER.EXE
C:\PROGRAM FILES\CONNECTION KEEPER\CONKEEPM.EXE
C:\PROGRAM FILES\ANALOGX\MAXMEM\MAXMEM.EXE
C:\WINDOWS.000\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS.000\SYSTEM\RNAAPP.EXE
C:\WINDOWS.000\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MAILWASHER PRO\MAILWASHER.EXE
C:\PROGRAM FILES\HIJACKTHIS.EXE

O1 - Hosts: 127.98.9.1 mail.bigpond.com.b9
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS.000\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS.000\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS.000\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS.000\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [PccPfw] C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O4 - HKLM\..\RunServices: [tmproxy] C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /1
O4 - HKCU\..\Run: [b9] C:\PROGRAM FILES\FIRETRUST\BENIGN\B9.EXE /minimize
O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - Startup: NoteWhen.lnk = C:\Program Files\NoteWhen\notewhen.exe
O4 - Startup: LaunchMate.lnk = C:\Program Files\LaunchMate\LnchMate.exe
O4 - Startup: c-program files-filemap by bb v301-bootalert.LNK = C:\Program Files\FileMap By BB v301\Bootalert.exe
O8 - Extra context menu item: Download with Star Downloader - C:\PROGRAM FILES\STAR DOWNLOADER\sdie.htm
O8 - Extra context menu item: Check &Spelling - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLCHECK.HTM
O8 - Extra context menu item: &ieSpell Options - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLOPTION.HTM
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: All (HKLM)
O9 - Extra 'Tools' menuitem: Close ALL IEx's (HKLM)
O9 - Extra button: Others (HKLM)
O9 - Extra 'Tools' menuitem: Close OTHER IEx's (HKLM)
O9 - Extra button: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell Options (HKLM)
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37969.7833564815
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

 

[mobo]

Rescan and put a check nst to each of these then close all browser windows and click "fix checked"

O1 - Hosts: 127.98.9.1 mail.bigpond.com.b9


O8 - Extra context menu item: Download with Star Downloader - C:\PROGRAM FILES\STAR DOWNLOADER\sdie.htm


Then reboot into safe mode and delete
C:\PROGRAM FILES\STAR DOWNLOADER

 

[jasnick]

mobo - what is the problem with B9? This is a programme that is used in conjunction with Mailwasher and neutralises web bugs, scripts etc from the email. Is it causing problems?

You think I should get rid of Star Downloader?

Thanks

 

[mobo]

Its in the host file so you remove it . Your program will still work .

As for star downloader if you wish then keep it but i have read that it contains some adware..you decide but i would remove the host file entry.

 

[jasnick]

Thanks, mobo - will do as you say - Star Downloader claims to contain no spyware etc but one never knows. Might take a while to see if it makes any difference as this is an intermittent problem - for example, yesterday twice had to re-connect whereas this morning - no problem at all.

Thanks for the help.

 

[mobo]

your welcome

 

[jasnick]

mobo -when I connected tonight and tried to get my mail via Mailwasher through to Eudora, I got a message: host not found etc etc. So I had to restore the Host file from HijackThis so I could get my mail. Any ideas? Thanks

 

[mobo]

thats certainly a strange one. I can't say I have see a situation where the host file was actually needed for anything..