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Discussion Starter · #1 ·
Hi, I have been having problems with my internet browser and was adised, by Eddie, to go to run and type MSINF032 and choose software enviornmet, then start up programmes, and copy/paste the list, as soon as I typed in MSINF032 and clicked ok it came up 'this file can not be found' please can anyone help me.I have done a repair.
Thanks in anticiaption:)
 

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Discussion Starter · #4 ·
Hiya, thanks for the reply's, I am running on windows 98, and I do have anti-virus, the latest version of Panda, and I update this everyday, so I know I don't have a virus...the problem is, it can take up 10 mins to load the browser and it does an illegal operation within minutes and closes, also most of my programmes don't seen to be responding to my commands? it is very frustrating, and I don't know why it is happening??!!any advice now? thanks, :confused: PS: I defrag on a regular basis, and empty my temp internet files daily???
 

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Start>programs>accessories>system tools>system information(this is msinfo32)>expand software environment>click start up, this is what you have running when you start your system>edit>select all>edit>copy>paste back here what you have.
 

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Discussion Starter · #6 ·
Hiya, once again thanks for the reply, here is the copied itmes:

Office Startup Startup Group "C:\Program Files\Microsoft Office\Office\OSA.EXE" -b
eBot Startup Group C:\WINDOWS\DownloadWizard\DownloadWizard.exe
Microsoft Find Fast Startup Group "C:\Program Files\Microsoft Office\Office\FINDFAST.EXE"
AOL Tray Icon Startup Group "C:\AOL 4.0\aoltray.exe" -check
Download Demon Startup Group "C:\Program Files\Netzip Download Demon\NETZIP DOWNLOAD DEMON.EXE" -hidden
AGSatellite Startup Group "C:\Program Files\Audiogalaxy Satellite\AGSatellite.exe" noshow
run Win.ini hpfsched
RealJukeboxSystray Registry (Per-User Run) C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
MSMSGS Registry (Per-User Run) "C:\Program Files\Messenger\msmsgs.exe" /background
msbb Registry (Per-User Run) C:\PROGRAM FILES\COMMON FILES\EACCELERATION\MSBB.EXE
eZulaMain Registry (Per-User Run) C:\PROGRA~1\ezula\eZulaMain.exe
ScanRegistry Registry (Machine Run) c:\windows\scanregw.exe /autorun
TaskMonitor Registry (Machine Run) c:\windows\taskmon.exe
SystemTray Registry (Machine Run) SysTray.Exe
ESSOLO Registry (Machine Run) ESSOLO.EXE
LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
EM_EXEC Registry (Machine Run) c:\mouse\system\em_exec.exe
RealTray Registry (Machine Run) C:\Program Files\Real\RealPlayer\realplay.exe SYSTEMBOOTHIDEPLAYER
BrowserBrand Registry (Machine Run) C:\Program Files\ONLINE~1\XTRA\brand.exe
Eac_Download Registry (Machine Run) C:\PROGRAM FILES\COMMON FILES\EACCELERATION\DOWNLOAD.EXE -k
LoadQM Registry (Machine Run) loadqm.exe
APVXDWIN Registry (Machine Run) "C:\Program Files\Panda Software\Panda Antivirus 6.0\APVXDWIN.EXE" /s
ScanInicio Registry (Machine Run) "C:\Program Files\Panda Software\Panda Antivirus 6.0\Inicio.exe"
webHancer Agent Registry (Machine Run) "C:\Program Files\webHancer\Programs\whAgent.exe"
LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
APVXD Registry (Machine Service) "C:\Program Files\Panda Software\Panda Antivirus 6.0\APVXDWIN.EXE"
PandaScheduler Registry (Machine Service) "C:\Program Files\Panda Software\Panda Antivirus 6.0\Pavsched.exe"

The none responding to comands is getting worse, and I can't seem to open attachments anymore, my sister was staying here and has admitted to mucking around with the add/remove, I am at a loss as to what to do, any advice will be greatly accepted, regards, Carmen :)
 

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Discussion Starter · #7 ·
PS: Looking at that list their seems to be stuf on their that is not of any relevance to me and that i htought was gone EG: Aol...
 

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Hi mamafleafly,
Ok try unchecking these;
Office Startup
eBot
Find Fast( Mucho hog!!!)
AOL tray icon
Download demon
demon exe
realjukebox
msmsgs
msbb
eZula(Spyware)
Em_Exec(will lose side button functions on mouse)
Real tray
loadqm
webhancher
Some of the antivirus options can be unchecked but that is your option! I would uncheck these 1 or 2 at a time to see if you run into a problem. You should not but as a safeguard!
 

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Discussion Starter · #10 ·
Hiya there, thanks so much for the replies, I am very grateful...at the risk of sounding a bit stupid, what is Ad-Aware? is this where I go to uncheck the items???.....can you pls tell me where to go!
Thanks again, and take care!
Carmen
 

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Hi Carmen,

I think we skipped a few steps... :D

Download and install Ad-Aware . This is a program which scans your system for spyware.
After having downloaded AAW, also download the latest Signature file (Reflist.sig) : http://www.lavasoftusa.com/ls/reflist.zip

Unpack it to the Lavasoft Ad-Aware folder in Program Files, and have it overwrite the one that's there.

Then have your drives and registry scanned for spyware, check all found files and reg keys, click continue, and have them removed.
Reboot one last time.

But before you do all that, first uncheck all the stuff we advised you to uncheck in Msconfig/startup, and reboot.

Good luck,
 

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Hi mamafleafly,you get to msconfig buy following doyceJ advice to get to msinfo32.Once on that screen click on tools,then system configuration utility(this is msconfig)once that window opens click on startup tab.That is where you want to follow tony"s and tw56 advice on removeing the programs from starting up.Once you remove all the check marks next to the programs they recommended,click apply then ok.The computer will re-boot.
 

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You can click on the MSCONFIG next to my name and use the alphabet bar from the site to see what the other entries do and if you need or want to keep them.
 

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Discussion Starter · #15 ·
Ok, I have done all except reflist.sig download as it asked me what programme I would use to open it, what one is it? thanks Carmen
 

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Discussion Starter · #16 ·
OMG, this is like having a new cmputer! thanks so much for all the advice...do you think I may of got the spyware from the Adiogalaxy Satellite?....also still can't seem to open attachments in e-mail? it says it doesn't have a programme associated witth the instruction given..how to I allocate the programme? and what is it called....best regards, Carmen :D
 

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SHIFT-Right-Click the icon, click Open_With, put a check in "Always use...", and select the app you want to run with a doubleclick (or browse to it)
 

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Discussion Starter · #18 ·
Thanks DoyceJ is that for the reflist.sig? and if so what programme do I check? and how do I get the attachments to open wich programme? - sorry but I need step by step instructions if you don't mind:D Ragards, Carmen
 

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The shift+right click is assuming you you are choosing the option at the prompt to save your attachment to disk. When you browse to the folder you saved it in, left click the icon for the attachment once to highlight it, then hold down the shift key and right click at the same time, choose the application you want to view the attachment with and click it.
 
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