A message kept popping up saying there was a problem with Symantec CC - what I understand to be the system which runs Norton Antivirus. It told me I should uninstall and reinstall Norton Antivirus so I uninstalled in then couldn't reinstall. I tried to use system restore but the window comes up completly blank. I tried to use help and support but when I click on it nothing comes up. Windows media player won't work either - when I click on it a message saying internal error comes up. Help!!!!