[Rude__Dog]

I have a Pentium 4 @2.8, 1G of DDR ram, and an Intel 82865 Graphics Controller, internal, 64Mb. I bought a Radeon 9200, 128Mb card. The store guys told me to just leave the onboard card in place, and install this in the AGP slot over the top of it. I did that, and had no imput to my monitor. I took it back out, everything was fine. I think what I need to do is: Un-install the current driver for the Intel, open Safe mode and enable VGA, install the new card, and install the new driver. Does this make sense to anybody? I am practically a novice, little or no tech. knowledge, but, this has to be easy. Can somebody please give me simple, step by step instructions? Some one said I would have to go to the registry to further delete the Intel card, and that not only scares me, it's beyond me without some step by step help. Do I have to go back and disable the VGA after? Thanks for any help.

 

[active95]

Welcome to TSG forums Rude_D.
1. Check the manual of the computer and see if you can disable the " onboard" video card in BIOS
2. If that is not an option, look into the manual again and see how u can access the BIOS of the computer. In BIOS see if you have an option which will let you choose which card to be used first " PCI < which would be your onboard Inter" or AGP <which is the ATI>.
If you have this option in BIOS choose AGP init.
3. If that is not an option, check manual is see if you don't have a "jumper" on the motherboard that will let you disable the onboard video card.
4. If you still not able to disable the onboard video card, check the web site of the motherboard manufacture for a possible BIOS update ( small pieces of software that updates the " internal computer---BIOS" ). Most of the times this bios update fixes problems or adds new features which were not available at the time of manufacturing of the motherboard.
5. If you still not able to start the computer with the ATI card, try this. Start windows with the regular Intel ( ATI card still installed). Once in windows right click on the desktop and choose " properties" from the drop down menu , then click on the SETTINGS tab and see if there is an ATI there ( beside the Intel). Of course i assume you are using Windows XP.
If there is no entry, open Control Panel, scroll down to the SYSTEM icon and double click on it. In the new window that cames up , click on the HARDWARE tab , then click on the DEVICE MANAGER button. In the new window that will came up, double click the + sign next to DISPLAY. Anything else beside Intel there?
No. Then try the ATI card in a different computer. Possible that the card is DOA.
Yes . There is an entry but with yellow exclamation sign next to it. Download the lastest driver from ATI web site, install them , then restart.
All you suggested with the uninstall of the previous intel drivers, applies when you use something else then windows XP. In Xp you don't necessary need to uninstall the previous drivers , if you don't disable the video card. Because upon reboot , windows will reinstall them for you ( like it or not).
HTH

 

[pyritechips]

Hello Rude__Dog and welcome to TSG!

You said "The store guys told me to just leave the onboard card in place, and install this in the AGP slot over the top of it...".

Is your original video adapter actually "on-board", that is, integrated on the motherboard itself, or is it an actual card?

If it is a card: remove the card!

If it is on-board: You must enter the BIOS and disable the on-board video feature.

If there is more than one video adapter installed they will conflict.

 

[Rude__Dog]

Thanks for the quick response, guys. It's late, and I'm getting fuzzy, lol, but, I will read these again tomorrow.

It is a card that's in there now. It has a couple of wires leading to the mother board, I assume they just unplug. If I take it out, put the new one in, then XP will find it on re-boot and ask for the drivers? The old driver still being in place wont have an effect?

 

[active95]

Like i mentioned.... in windows XP it doesn't have any effect. Once the card is out , drivers are "archived" well sorta, anyways they are out of the way

 

[Rude__Dog]

Thank you very much. This site is terrific. You guys are terrific. I'll report back and tell you how I came out...hopefully.

 

[Rude__Dog]

Here's what I don't understand...If I take out the existing card, and put in the new card, when I boot up again I will have no card, because the drivers aren't installed to run the new one. Will that result in a blank monitor and therfore an unusable system? You think maybe I should install the drivers first, so they are there when the machine boots up?

 

[pyritechips]

Hello again:

It doesn't quite work that way. If a computer physically doesn't have a video adaptor the computer wouldn't even boot. That is assured by the POST (power on self test).

Disable the old adapter and install the new one. When you boot your computer the system will detect (physically) the new adapter and boot. Once Windows begins to load it will also detect the new adapter but will not see any drivers for it (maybe*). It will then load Windows' generic VGA drivers, which gives you the default 640x480, 16 colour display. Then you load the new drivers, allowing Windows to recognize and work with the new adapter.

Maybe meaning that Windows has a driver database and if a known driver is available, Windows will automatically install the proper drivers for you devices.

 

[Rude__Dog]

Thank you, kind sir. I am new to XP, and didn't understand the part about Windows automatically starting the VGA drivers. I will try it, maybe in a few minutes, and report back. I really appreciate the help.

 

[Rude__Dog]

I removed the old one, installed the new one, got no video imput at all. I took it out, put the old one back in and am going to exchange it for another at the store. Now, when I boot up, open my desktop, I get an error message...WJView Error: Could not execute main. The system cnnot find the file specified.

 

[pyritechips]

Hello again:

Make sure when you return the card you explain the situation to the person. Any store worth its salt should take the few minutes time it requires to properly explain to you the procedures for disabling the old adapter and installing the new one.

This is what I found on WJView. It seems completely unrelated to your video problem:

Might be caused by an ad-ware called WebSavings [WebSavings / TopMoxie]. This adds an entry in registry and loads the Java Class file present in the ad-ware's folder [at Windows startup]. This may also be caused by any other spyware. One of the most common cause I noticed is due to WebSavings / TopMoxie.

[WJView is the Microsoft command-line loader for Java and it's a legit file. You don't need to extract a new copy of this file, nor download Java VM. Spyware removers and the Anti-virus software removes the Java Class file without removing the startup entry referencing WJView. That's why the error is caused]

You may uncheck the WJView entry from MSCONFIG Startup tab. To remove the traces from the registry, start Registry Editor and browse to the following registry location:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
Value: "WebSavingsfromEbates"
Data: "wjview /cp "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates""

--------------------------------------------------------------------------------

Removal:
First, use the Control Panel Add/Remove Programs to uninstall this adware. If this does not help,

Click Start, Run and type Regedit. Press OK.
Go to this location:
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
In the right pane, delete the value called 'WebSavingsfromEbates'
Exit the registry editor and restart Windows.

Delete the following folders and subfolders:
C:\Program Files\WebSavingsfromEbates\
(Includes 3-4 subfolders)

In Internet Explorer, you will also see a right-click context-menu item named "WebSavings". Remove it using ToolbarCop.

Related Links:
http://www.kephyr.com/spywarescanner/library/websavings/index.phtml

http://www.pestpatrol.com/PestInfo/e/ebates_moneymaker.asp

From Microsoft Knowledgebase: "WJView error Could not execute main" error message when you start your Windows XP-based computer:
http://support.microsoft.com/?kbid=831427

NOTE: To remove the remnants of this spyware [if present], download Ad-Aware and update it to the current definitions using "Web Update" feature and scan.

 

[Rude__Dog]

Gentlemen, I thank you for your time and effort. I admitted defeat, and took it in and paid to have the techs do it. They messed with it, and messed with it, and couldn't make it work, either. Finally, they went and got a different brand, put it in, and it fired right up. It turns out that regardless of what the salesman told me, the card was incompatible with my system. I/we, could have messed with it for weeks and never made it work. Luckily there is a $20 rebate on this card, so, I can shave a little off the $50 it cost to have it installed. After he was done, I took it home, and it wouldn't work on my flat screen. I took both back, twice, and he had to pull the battery and reset the bios to make it work. I seem to be up and running now, I haven't tried any games or anything yet, I wanted to hurry here and thank you guys for the help and report my status. You guys are the best, thanks. All I got from my "pals" at the bulletin board I hang out at was ridicule for not being born with technical knowledge. You guys stepped right up and helped a total stranger, and, I appreciate it, and all of you.

 

[pyritechips]

You're welcome Rude_Dog!

Too bad we couldn't help you all the way but if the techs had that much trouble it wasn't fixable online anyway! At least you did the right thing and made them fix it! :up:

Personally, I think it is terrible to ridicule somebody for their lack of technical experience. Maybe when they get appendicitis they can take it out themselves and not need to bother a doctor with such a niggly little problem! If any forum treated me that way I would not return.

By the way: That's not a very good name you have here: you aren't rude at all!