Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
1 - 1 of 1 Posts

·
Registered
Joined
·
97 Posts
Discussion Starter · #1 ·
I am infected with "Windows Antivirus Pro". I have been searching the forum for any kind of help with this, before I ask what to do, but I can find nothing that will work.
The problem is, it will not allow me to run HiJack This, or anything else.
Every time I try to install a program to try to kill this thing, a black window flashes with
C:\WINDOWS\system32\desot.exe at the top of the black window. This happens when I try to do it, even in the Safe Mode. It seems like everything I try to do, is disabled by this virus. I cannot get to Add/Remove programs...(it will not open), and it will not allow me to get to System Restore either. Plus I get black box when I try a command prompt.
I am at my wits end! I hope someone here can please help me.
Thank you for taking the time to read this.
Any help will be greatly appreciated.
hugs
gramcurl
 
1 - 1 of 1 Posts
Status
Not open for further replies.
Top