The sender needs to search for IMG_3656.jpeg and IMG_3657.jpeg on his/her hard drive.
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Images show up as IMG_XXXX.JPEG in emails, can't see
The sender doesn't remember what the pictures were or if he still has them but they're important. He also can't find the email in his "sent" box.
I've tried to search IMG_XXXX (the numbers they displayed) in my hard drive as we've both recently backed up all of our photos, but none come up that relate to that name.
I've searched the internet low and high and asked IT people but I can't find a solution.
please help
I've attached a photo of what it looks like so you can see.
I've also tried viewing them on icloud and gmail, as well as on my iphone and windows PC, on chrome and brave (another browser).
![Font Material property Pattern Electric blue Tree]()
I've tried to search IMG_XXXX (the numbers they displayed) in my hard drive as we've both recently backed up all of our photos, but none come up that relate to that name.
I've searched the internet low and high and asked IT people but I can't find a solution.
please helpI've attached a photo of what it looks like so you can see.
I've also tried viewing them on icloud and gmail, as well as on my iphone and windows PC, on chrome and brave (another browser).
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1 - 7 of 7 Posts
Hi!
He has done those things alresdy and unfortunately has deleted them since sending.
He used the gmail app on iOS and iCloud Mail on the iOS Mail app.
He sent me this to send to you, it's more detailed and helpful
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Pictures have been sent in two ways
1. Took a screenshot using iPhone with latest iOS update
Clicked the share button, and attached it to an email
Waited for attachment to load
Got confirmation it had loaded
Sent email
2. Took a screenshot using iPhone with latest iOS update
Added to an iPhone note
Copied from the iPhone note (using copy and paste)
Pasted into the body of an email
Waited for it to load
Got confirmation it had loaded
Sent email
Just ran a test
All photos sent using process 1. Showed up fine in my "sent" folder
All photos sent using process 2. Showed up as the same problematic thing:
IMG_5211.PNG
This happened despite them being visibly copied into the email and appearing as a visible photo when it was sent
Assuming that the problem
Has therefore only occurred when process 2. Was being used
1. Why?
2. Can I retrieve these photos in any way?
3. Can this process ever be used properly or do I need to do something differently from now on?
Recipient doesn't have email - it just comes up with
![Font Screenshot Software Rectangle Electronic device]()
And when going into the sent folder, the sent email also has the same thing
Checked this on 2xdesktops and 2xiPhones all show the same thing
This has happened in multiple emails, but only been noticed recently
NB/ for 1. The screenshots have since been deleted, does this make a difference
NB/ for 2. The notes have since been deleted, does this make a difference?
They were sent sometimes using the GMAIL app on IOS, sometimes using the standard Apple MAIL app
- couldn't say which app was used for which photos and therefore not sure whether or not the problem occurred in both apps or just one or the other
Thank you for help
He has done those things alresdy and unfortunately has deleted them since sending.
He used the gmail app on iOS and iCloud Mail on the iOS Mail app.
He sent me this to send to you, it's more detailed and helpful
-
Pictures have been sent in two ways
1. Took a screenshot using iPhone with latest iOS update
Clicked the share button, and attached it to an email
Waited for attachment to load
Got confirmation it had loaded
Sent email
2. Took a screenshot using iPhone with latest iOS update
Added to an iPhone note
Copied from the iPhone note (using copy and paste)
Pasted into the body of an email
Waited for it to load
Got confirmation it had loaded
Sent email
Just ran a test
All photos sent using process 1. Showed up fine in my "sent" folder
All photos sent using process 2. Showed up as the same problematic thing:
IMG_5211.PNG
This happened despite them being visibly copied into the email and appearing as a visible photo when it was sent
Assuming that the problem
Has therefore only occurred when process 2. Was being used
1. Why?
2. Can I retrieve these photos in any way?
3. Can this process ever be used properly or do I need to do something differently from now on?
Recipient doesn't have email - it just comes up with
And when going into the sent folder, the sent email also has the same thing
Checked this on 2xdesktops and 2xiPhones all show the same thing
This has happened in multiple emails, but only been noticed recently
NB/ for 1. The screenshots have since been deleted, does this make a difference
NB/ for 2. The notes have since been deleted, does this make a difference?
They were sent sometimes using the GMAIL app on IOS, sometimes using the standard Apple MAIL app
- couldn't say which app was used for which photos and therefore not sure whether or not the problem occurred in both apps or just one or the other
Thank you for help
1 - 7 of 7 Posts
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