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IE7 Installation Problem

14144 Views 4 Replies 4 Participants Last post by  emka
IE7 will not install. It says that installation has failed and to restart and check thr troubleshooting guide. That guide lists various lines in the log file which do not exist in my log. My log, appended here, has various other errors. I have tried to install from Safe Mode and it haas failed. I have set up a new admin account and installed from there and it has failed. I'm out of ideas. I spent three hyours on the phone with MS and they are going to call me back next week but if anyone has any ideas...?

This is the install log. Thank you!

================================================================================
0.731: 2006/12/23 16:52:13.175 (local)
0.731: c:\ab12f404e27783452cfe547c\update\update.exe (version 6.2.29.0)
0.751: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
3.946: IECUSTOM: Scanning for proper registry permissions...
4.787: IECUSTOM: Scanning for proper registry permissions...
5.058: IECUSTOM: Scanning for proper registry permissions...
9.013: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x2
9.013: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x2
9.013: DoInstallation: CleanPFR failed: 0x2
9.033: SetProductTypes: InfProductBuildType=BuildType.IC
9.043: SetAltOsLoaderPath: No section uses DirId 65701; done.
9.053: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninstall.System32.DirId
9.053: DoInstallation: FetchSourceURL for c:\ab12f404e27783452cfe547c\update\update.inf failed
9.053: CreateUninstall = 1,Directory = C:\WINDOWS\ie7
9.083: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
9.124: BuildCabinetManifest: update.url absent
9.124: Starting AnalyzeComponents
9.124: AnalyzePhaseZero used 0 ticks
9.124: No c:\windows\INF\updtblk.inf file.
9.124: OEM file scan used 0 ticks
13.630: AnalyzePhaseOne: used 4506 ticks
13.630: AnalyzeComponents: Hotpatch analysis disabled; skipping.
13.630: AnalyzeComponents: Hotpatching is disabled.
13.820: AnalyzePhaseTwo used 190 ticks
13.820: AnalyzePhaseThree used 0 ticks
13.820: AnalyzePhaseFive used 0 ticks
13.840: AnalyzePhaseSix used 20 ticks
13.840: AnalyzeComponents used 4716 ticks
13.840: Downloading 0 files
13.840: bPatchMode = FALSE
13.840: Inventory complete: ReturnStatus=0, 4787 ticks
13.840: Num Ticks for invent : 4787
13.840: Allocation size of drive C: is 4096 bytes, free space = 21452951552 bytes
13.840: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
13.840: Drive C: free 20459MB req: 71MB w/uninstall: NOT CALCULATED.
13.840: CabinetBuild complete
13.840: Num Ticks for Cabinet build : 0
13.840: ProcessDynamicStrings: RegQueryValueEx failed to read value: 0x2
13.840: ProcessDynamicStrings: InstallPathRegistryKey for SOFTWARE\Microsoft\Internet Explorer,BrandGUID failed
13.850: ProcessDynamicStrings: CustomStringTable for DownloadedProgramFiles returned Downloaded Program Files
13.850: ProcessDynamicStrings: all %DownloadedProgramFiles% replaced with Downloaded Program Files.
13.850: ProcessDynamicStrings: CustomFunction for GetProductIDCode returned 84876-600-0011903-00102
13.850: ProcessDynamicStrings: all %ProductIDCode% replaced with 84876-600-0011903-00102.
13.850: ProcessDynamicStrings: CustomStringTable for SystemTools returned Accessories\System Tools
13.850: ProcessDynamicStrings: all %SystemTools% replaced with Accessories\System Tools.
13.940: FileInUse:: Detection disabled.
13.940: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
15.022: ArchiveQueue: component occache.ini: no target c:\windows\downloaded program files\desktop.ini
18.066: Num Ticks for Backup : 4226
111.921: Num Ticks for creating uninst inf : 93855
111.931: Registering Uninstall Program for -> ie7, ie7 , 0x0
111.981: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed: 0xe0000102
124.149: System Restore Point set.
124.469: Copied file: C:\WINDOWS\system32\spmsg.dll
124.820: PFE2: Not avoiding Per File Exceptions.
124.900: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ie7.cat with error 0x57
127.073: Copied file: C:\WINDOWS\system32\DllCache\admparse.dll
127.163: Copied file: C:\WINDOWS\system32\DllCache\advpack.dll
127.203: Copied file: C:\WINDOWS\system32\DllCache\corpol.dll
127.293: Copied file: C:\WINDOWS\system32\DllCache\custsat.dll
128.725: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET50.tmp
128.725: Copied file: C:\WINDOWS\system32\DllCache\dxtmsft.dll
128.876: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET51.tmp
128.886: Copied file: C:\WINDOWS\system32\DllCache\dxtrans.dll
129.116: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET58.tmp
129.156: Copied file: C:\WINDOWS\system32\DllCache\extmgr.dll
129.437: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET67.tmp
129.437: Copied file: C:\WINDOWS\system32\DllCache\hmmapi.dll
129.467: Copied file: C:\WINDOWS\system32\DllCache\ie4uinit.exe
129.497: Copied file: C:\WINDOWS\system32\DllCache\ieakeng.dll
129.527: Copied file: C:\WINDOWS\system32\DllCache\ieaksie.dll
129.577: Copied file: C:\WINDOWS\system32\DllCache\ieakui.dll
129.637: Copied file: C:\WINDOWS\system32\DllCache\iedkcs32.dll
129.697: Copied file: C:\WINDOWS\system32\DllCache\iedw.exe
129.937: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET77.tmp
129.947: Copied file: C:\WINDOWS\system32\DllCache\ieencode.dll
130.007: Copied file: C:\WINDOWS\system32\DllCache\iepeers.dll
130.168: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET7A.tmp
130.218: Copied file: C:\WINDOWS\system32\DllCache\iernonce.dll
130.408: Copied file: C:\WINDOWS\system32\DllCache\iesetup.dll
130.478: Copied file: C:\WINDOWS\system32\DllCache\iexplore.exe
130.528: Copied file: C:\WINDOWS\system32\DllCache\imgutil.dll
130.598: Copied file: C:\WINDOWS\system32\DllCache\inetcpl.cpl
130.798: Copied file: C:\WINDOWS\system32\DllCache\inseng.dll
131.059: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET8D.tmp
131.069: Copied file: C:\WINDOWS\system32\DllCache\jscript.dll
131.249: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET8F.tmp
131.249: Copied file: C:\WINDOWS\system32\DllCache\jsproxy.dll
131.630: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET94.tmp
131.630: Copied file: C:\WINDOWS\system32\DllCache\licmgr10.dll
131.690: Copied file: C:\WINDOWS\system32\DllCache\mshta.exe
131.870: Copied file: C:\WINDOWS\system32\DllCache\mshtml.dll
132.321: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET9A.tmp
132.321: Copied file: C:\WINDOWS\system32\DllCache\mshtml.tlb
132.491: Copied file: C:\WINDOWS\system32\DllCache\mshtmled.dll
132.831: Copied file (delayed): C:\WINDOWS\system32\DllCache\SET9E.tmp
132.831: Copied file: C:\WINDOWS\system32\DllCache\mshtmler.dll
132.871: Copied file: C:\WINDOWS\system32\DllCache\msls31.dll
132.912: Copied file: C:\WINDOWS\system32\DllCache\msrating.dll
133.182: Copied file (delayed): C:\WINDOWS\system32\DllCache\SETA1.tmp
133.192: Copied file: C:\WINDOWS\system32\DllCache\mstime.dll
133.562: Copied file (delayed): C:\WINDOWS\system32\DllCache\SETA2.tmp
133.562: Copied file: C:\WINDOWS\system32\DllCache\occache.dll
133.603: Copied file: C:\WINDOWS\system32\DllCache\pngfilt.dll
133.783: Copied file (delayed): C:\WINDOWS\system32\DllCache\SETA8.tmp
133.783: Copied file: C:\WINDOWS\system32\DllCache\tdc.ocx
133.843: Copied file: C:\WINDOWS\system32\DllCache\url.dll
133.883: Copied file: C:\WINDOWS\system32\DllCache\urlmon.dll
134.213: Copied file (delayed): C:\WINDOWS\system32\DllCache\SETB1.tmp
134.213: Copied file: C:\WINDOWS\system32\DllCache\vbscript.dll
134.294: Copied file: C:\WINDOWS\system32\DllCache\VGX.dll
134.614: Copied file (delayed): C:\WINDOWS\system32\DllCache\SETB3.tmp
134.614: Copied file: C:\WINDOWS\system32\DllCache\webcheck.dll
134.664: Copied file: C:\WINDOWS\system32\DllCache\wininet.dll
134.984: Copied file (delayed): C:\WINDOWS\system32\DllCache\SETB5.tmp
134.984: MainQueue: component occache.ini: no target c:\windows\downloaded program files\desktop.ini
135.035: Copied file: C:\WINDOWS\help\ieakmmc.chm
135.075: Copied file: C:\WINDOWS\help\ieeula.chm
135.235: Copied file (delayed): C:\WINDOWS\help\SETB7.tmp
135.285: Copied file: C:\WINDOWS\help\iesupp.chm
135.465: Copied file (delayed): C:\WINDOWS\help\SETB8.tmp
135.465: Copied file: C:\WINDOWS\help\iexplore.chm
135.686: Copied file (delayed): C:\WINDOWS\help\SETB9.tmp
135.686: Copied file: C:\WINDOWS\INF\inetres.adm
135.976: Copied file: C:\WINDOWS\INF\IEM\0409\inetcorp.iem
136.026: Copied file: C:\WINDOWS\INF\IEM\0409\inetset.iem
136.046: Copied file: C:\Program Files\Internet Explorer\custsat.dll
136.066: Copied file: C:\Program Files\Internet Explorer\hmmapi.dll
136.266: Copied file (delayed): C:\Program Files\Internet Explorer\SETBE.tmp
136.266: Copied file: C:\Program Files\Internet Explorer\iedw.exe
136.527: Copied file (delayed): C:\Program Files\Internet Explorer\SETBF.tmp
136.527: Copied file: C:\Program Files\Internet Explorer\ieproxy.dll
136.597: Copied file: C:\Program Files\Internet Explorer\iexplore.exe
136.757: Copied file (delayed): C:\Program Files\Internet Explorer\SETC1.tmp
136.767: Copied file: C:\Program Files\Internet Explorer\en-US\hmmapi.dll.mui
136.817: Copied file: C:\Program Files\Internet Explorer\en-US\iedw.exe.mui
136.837: Copied file: C:\Program Files\Internet Explorer\en-US\iexplore.exe.mui
136.897: Copied file: C:\Program Files\Internet Explorer\SIGNUP\install.ins
137.128: Copied file (delayed): C:\Program Files\Internet Explorer\SIGNUP\SETC5.tmp
137.128: Copied file: C:\WINDOWS\Media\Windows Feed Discovered.wav
137.188: Copied file: C:\WINDOWS\Media\Windows Information Bar.wav
137.218: Copied file: C:\WINDOWS\Media\Windows Navigation Start.wav
137.248: Copied file: C:\WINDOWS\Media\Windows Pop-up Blocked.wav
137.278: Copied file: C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
137.668: Copied file (delayed): C:\Program Files\Common Files\Microsoft Shared\VGX\SETCA.tmp
137.668: Copied file: C:\WINDOWS\system32\admparse.dll
137.909: Copied file (delayed): C:\WINDOWS\system32\SET150.tmp
137.909: Copied file: C:\WINDOWS\system32\advpack.dll
138.019: Copied file (delayed): C:\WINDOWS\system32\SET15E.tmp
138.019: Copied file: C:\WINDOWS\system32\advpack.dll.mui
138.049: Copied file: C:\WINDOWS\system32\corpol.dll
138.470: Copied file (delayed): C:\WINDOWS\system32\SET17A.tmp
138.470: Copied file: C:\WINDOWS\system32\dxtmsft.dll
138.640: Copied file (delayed): C:\WINDOWS\system32\SET17B.tmp
138.650: Copied file: C:\WINDOWS\system32\dxtrans.dll
138.790: Copied file (delayed): C:\WINDOWS\system32\SET17E.tmp
138.790: Copied file: C:\WINDOWS\system32\extmgr.dll
138.900: Copied file (delayed): C:\WINDOWS\system32\SET17F.tmp
138.910: Copied file: C:\WINDOWS\system32\html.iec
139.080: Copied file (delayed): C:\WINDOWS\system32\SET182.tmp
139.080: Copied file: C:\WINDOWS\system32\icardie.dll
139.120: Copied file: C:\WINDOWS\system32\ie4uinit.exe
139.271: Copied file (delayed): C:\WINDOWS\system32\SET18C.tmp
139.271: Copied file: C:\WINDOWS\system32\IE7Eula.rtf
139.591: Copied file: C:\WINDOWS\system32\ieakeng.dll
139.831: Copied file (delayed): C:\WINDOWS\system32\SET18E.tmp
139.831: Copied file: C:\WINDOWS\system32\ieaksie.dll
140.002: Copied file (delayed): C:\WINDOWS\system32\SET19A.tmp
140.012: Copied file: C:\WINDOWS\system32\ieakui.dll
140.132: Copied file (delayed): C:\WINDOWS\system32\SET19F.tmp
140.132: Copied file: C:\WINDOWS\system32\ieapfltr.dat
140.392: Copied file: C:\WINDOWS\system32\ieapfltr.dll
140.452: Copied file: C:\WINDOWS\system32\iedkcs32.dll
140.803: Copied file (delayed): C:\WINDOWS\system32\SET1A2.tmp
140.813: Copied file: C:\WINDOWS\system32\ieencode.dll
140.933: Copied file (delayed): C:\WINDOWS\system32\SET1A3.tmp
140.933: Copied file: C:\WINDOWS\system32\ieframe.dll
141.564: Copied file: C:\WINDOWS\system32\ieframe.dll.mui
141.724: Copied file: C:\WINDOWS\system32\iepeers.dll
142.005: Copied file (delayed): C:\WINDOWS\system32\SET1A6.tmp
142.005: Copied file: C:\WINDOWS\system32\iernonce.dll
142.125: Copied file (delayed): C:\WINDOWS\system32\SET1A7.tmp
142.125: Copied file: C:\WINDOWS\system32\iertutil.dll
142.225: Copied file: C:\WINDOWS\system32\iesetup.dll
142.615: Copied file (delayed): C:\WINDOWS\system32\SET1A9.tmp
142.615: Copied file: C:\WINDOWS\system32\ieui.dll
142.666: Copied file: C:\WINDOWS\system32\ieuinit.inf
142.826: Copied file (delayed): C:\WINDOWS\system32\SET1AB.tmp
142.826: Copied file: C:\WINDOWS\system32\imgutil.dll
142.986: Copied file (delayed): C:\WINDOWS\system32\SET1AC.tmp
142.986: Copied file: C:\WINDOWS\system32\inetcpl.cpl
143.477: Copied file (delayed): C:\WINDOWS\system32\SET1AD.tmp
143.477: Copied file: C:\WINDOWS\system32\inseng.dll
143.787: Copied file (delayed): C:\WINDOWS\system32\SET1AE.tmp
143.787: Copied file: C:\WINDOWS\system32\jscript.dll
143.917: Copied file (delayed): C:\WINDOWS\system32\SET1AF.tmp
143.917: Copied file: C:\WINDOWS\system32\jsproxy.dll
144.098: Copied file (delayed): C:\WINDOWS\system32\SET1B0.tmp
144.098: Copied file: C:\WINDOWS\system32\licmgr10.dll
144.238: Copied file (delayed): C:\WINDOWS\system32\SET1B1.tmp
144.238: Copied file: C:\WINDOWS\system32\msfeeds.dll
144.298: Copied file: C:\WINDOWS\system32\msfeedsbs.dll
144.348: Copied file: C:\WINDOWS\system32\msfeedssync.exe
144.368: Copied file: C:\WINDOWS\system32\mshta.exe
144.598: Copied file (delayed): C:\WINDOWS\system32\SET1B5.tmp
144.598: Copied file: C:\WINDOWS\system32\mshtml.dll
144.839: Copied file (delayed): C:\WINDOWS\system32\SET1B6.tmp
144.849: Copied file: C:\WINDOWS\system32\mshtml.tlb
145.049: Copied file (delayed): C:\WINDOWS\system32\SET1B7.tmp
145.059: Copied file: C:\WINDOWS\system32\mshtmled.dll
145.249: Copied file (delayed): C:\WINDOWS\system32\SET1B8.tmp
145.249: Copied file: C:\WINDOWS\system32\mshtmler.dll
145.440: Copied file (delayed): C:\WINDOWS\system32\SET1B9.tmp
145.440: Copied file: C:\WINDOWS\system32\msls31.dll
145.560: Copied file (delayed): C:\WINDOWS\system32\SET1BA.tmp
145.560: Copied file: C:\WINDOWS\system32\msrating.dll
145.740: Copied file (delayed): C:\WINDOWS\system32\SET1BB.tmp
145.740: Copied file: C:\WINDOWS\system32\mstime.dll
145.900: Copied file (delayed): C:\WINDOWS\system32\SET1BC.tmp
145.900: Copied file: C:\WINDOWS\system32\occache.dll
146.060: Copied file (delayed): C:\WINDOWS\system32\SET1BD.tmp
146.070: Copied file: C:\WINDOWS\system32\pngfilt.dll
146.251: Copied file (delayed): C:\WINDOWS\system32\SET1BE.tmp
146.251: Copied file: C:\WINDOWS\system32\tdc.ocx
146.421: Copied file (delayed): C:\WINDOWS\system32\SET1BF.tmp
146.431: Copied file: C:\WINDOWS\system32\ticrf.rat
146.471: Copied file: C:\WINDOWS\system32\url.dll
146.621: Copied file (delayed): C:\WINDOWS\system32\SET1C1.tmp
146.621: Copied file: C:\WINDOWS\system32\urlmon.dll
146.801: Copied file (delayed): C:\WINDOWS\system32\SET1C2.tmp
146.801: Copied file: C:\WINDOWS\system32\vbscript.dll
146.932: Copied file (delayed): C:\WINDOWS\system32\SET1C3.tmp
146.932: Copied file: C:\WINDOWS\system32\webcheck.dll
147.082: Copied file (delayed): C:\WINDOWS\system32\SET1C4.tmp
147.082: Copied file: C:\WINDOWS\system32\WinFXDocObj.exe
147.122: Copied file: C:\WINDOWS\system32\wininet.dll
147.412: Copied file (delayed): C:\WINDOWS\system32\SET1C6.tmp
147.422: Copied file: C:\WINDOWS\system32\en-US\admparse.dll.mui
147.442: Copied file: C:\WINDOWS\system32\en-US\extmgr.dll.mui
147.472: Copied file: C:\WINDOWS\system32\en-US\html.iec.mui
147.502: Copied file: C:\WINDOWS\system32\en-US\icardie.dll.mui
147.523: Copied file: C:\WINDOWS\system32\en-US\ie4uinit.exe.mui
147.543: Copied file: C:\WINDOWS\system32\en-US\ieakeng.dll.mui
147.563: Copied file: C:\WINDOWS\system32\en-US\ieaksie.dll.mui
147.593: Copied file: C:\WINDOWS\system32\en-US\ieakui.dll.mui
147.633: Copied file: C:\WINDOWS\system32\en-US\iedkcs32.dll.mui
147.673: Copied file: C:\WINDOWS\system32\en-US\ieframe.dll.mui
147.753: Copied file: C:\WINDOWS\system32\en-US\iepeers.dll.mui
147.813: Copied file: C:\WINDOWS\system32\en-US\iernonce.dll.mui
147.833: Copied file: C:\WINDOWS\system32\en-US\iesetup.dll.mui
147.853: Copied file: C:\WINDOWS\system32\en-US\ieui.dll.mui
147.903: Copied file: C:\WINDOWS\system32\en-US\ieunatt.exe.mui
147.913: Copied file: C:\WINDOWS\system32\en-US\inetcpl.cpl.mui
148.133: Copied file: C:\WINDOWS\system32\en-US\inseng.dll.mui
148.193: Copied file: C:\WINDOWS\system32\en-US\licmgr10.dll.mui
148.204: Copied file: C:\WINDOWS\system32\en-US\msfeedsbs.dll.mui
148.204: Copied file: C:\WINDOWS\system32\en-US\mshta.exe.mui
148.224: Copied file: C:\WINDOWS\system32\en-US\mshtml.dll.mui
148.264: Copied file: C:\WINDOWS\system32\en-US\mshtmled.dll.mui
148.284: Copied file: C:\WINDOWS\system32\en-US\mshtmler.dll.mui
148.314: Copied file: C:\WINDOWS\system32\en-US\msrating.dll.mui
148.374: Copied file: C:\WINDOWS\system32\en-US\occache.dll.mui
148.814: Copied file: C:\WINDOWS\system32\en-US\urlmon.dll.mui
148.854: Copied file: C:\WINDOWS\system32\en-US\webcheck.dll.mui
148.925: Copied file: C:\WINDOWS\system32\en-US\WinFXDocObj.exe.mui
148.965: Copied file: C:\WINDOWS\system32\en-US\wininet.dll.mui
148.995: Copied file: C:\WINDOWS\WBEM\msfeeds.mof
149.025: Copied file: C:\WINDOWS\WBEM\msfeedsbs.mof
149.115: DoInstallation: Installing assemblies with source root path: c:\ab12f404e27783452cfe547c\
149.115: Num Ticks for Copying files : 37194
156.425: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5
156.425: INF_REGISTRY Failed
156.425: DoInstallation:DoRegistryUpdates failed
156.556: Access is denied.
156.606: Internet Explorer 7 installation did not complete.

Select 'OK' to undo the changes that have been made.
156.606: Starting process: C:\WINDOWS\ie7\spuninst\spuninst.exe /~ -q -z
237.852: Software Update Rollback has completed with return code 0xbc2. This rollback requires a reboot.
237.852: Internet Explorer 7 installation did not complete.

Internet Explorer 7 has been partially updated and may not work properly.
237.852: Update.exe extended error code = 0x5
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Is this the troubleshooting guide you have already tried?; http://www.ie-vista.com/known_issues.html
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