For some reason, no matter what router I hook up, I can't log into Diablo 2, which is just about the whole reason we have 2 computers lol. My wife and I play together for a little while, each night after the kids are asleep, but since we upgraded her yesterday, we haven't been able to get one. I've tried 2 netgears, a linksys, and a d-link, all with the same results. Charter says it has to do with the service, not the hardware. At least they're accepting fault, but I've had it working beautifully with Win2K on both computers for weeks now.