[mommytochris]

Ok back story. Got an ipod been uploading cds last night and this morning about 5 cds later I insert the 6th and the drive wont recognize it. I had itunes open when it stopped working. I did a program cd as well and it will not recoginze that either. So it isn't specific to music.
System:
Microsoft windows xp
professional
version 2002
service pack 2

Intel pentium III mobile CPU 1133mhz
1.13 GHZ 256 MB ram

From device manager:
HL-DT-ST DVD-ROM GDR8081N
Driver provider microsoft
driver date 7/1/2001
driver version 5.1.2535.0
driver signer microsoft windows xp publisher

 

[JohnWill]

Does the drive still appear in My Computer? How about in Device Manager? Can you see the CD drive there with no errors?

 

[mommytochris]

Yes it appears and device manager says it is working properly. I put a disc in and it spins and then when I try to access it it says there is no disc in the drive

 

[JohnWill]

Have you uninstalled it from Device Manager and rebooted? If it still fails, perhaps it's really broken.

 

[mommytochris]

ok uninstall the driver? After I do that how do I reinstall it? I don't have any discs can I get it off the net?

 

[JohnWill]

You need no disks, just reboot and Windows installs the default optical device drivers.

 

[mommytochris]

ok will do right now

 

[mommytochris]

ok I did what you recommended. It now recognizes DVDs but not Cds....I did not check a DVD in it before I posted so I am not sure if it was accepting DVDS prior to the uninstall.

 

[JohnWill]

Perhaps it's time to blow the dust out of the drive. It could be the drive is about to give up the ghost. CD's and DVD's are read with different wavelength light from the drive's laser, so one can fail while the other works.

 

[mommytochris]

ok will do

 

[mommytochris]

still not working

 

[JohnWill]

It may simply be broke.

 

[mommytochris]

yeah I am thinking that I will update you guys after it gets checked out