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HTC One M8 not turning on

1045 Views 3 Replies 2 Participants Last post by  JohnMcDaniel
I bought a brand new HTC One M8 at the end of December, but it recently stopped working. A notification kept coming up telling me to update my software, so I tried to begin the download but it came up with something like 'You need Internet to perform this update', so I waited for ages and nothing happened. About a day later it finally began he update, but I saw that it was updating just before I got to school so it was about three hours until I looked at it again. When I did though it had come up with a picture of a red triangle with an exclamation mark in the middle on top of a phone. I've tried everything, a soft reset (it just keeps rebooting but never getting the lock screen and then going back to the triangle), a hard reset (which didn't work) and charging it. But nothing I do is working, it's been like this for a few days now and I really need it to work again. It sometimes randomly restarts which is really annoying, but it never does anything else. Does anyone know what to do? I would really appreciate so,e help. Thanks!
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Well said richard , holly if it doesn't turn on. Better bring your phone to your nearest HTC support office.
Thank you both for your help
Thank you both for your help
You're welcome were hoping that you will solve your problem. Have a nice day.
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