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hp problem

658 Views 4 Replies 4 Participants Last post by akshay singh, Jan 4, 2007

sixpin

Discussion Starter · Jan 3, 2007

I have a problem each time I shut down my computer with 2 programs from HP.. at each shut down I get {' end program.. hpqtra08.exe ... and ... end program hpcmpmgr.exe"} both then get a pop up saying.."program can not complete because computer is shutting down"...this happens each time and all I can do is hit end now manually and then the computer shuts down completes..how do I fix this??..I considered unistalling HP and then reinstalling.. will this help ??.. and how do I do this??..please help..
thanks...Pam.....

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akshay singh

· #5 · Jan 4, 2007

hi.if u r getting this message for these two files u can try to execute them >:
the path is as follows>
Run the file C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe(printer cd should be in the computer)
in the bin folder u will find the file hpcmpmgr.exe execute that as well and these might help u in getting rid of that message >

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