[sixpin]

I have a problem each time I shut down my computer with 2 programs from HP.. at each shut down I get {' end program.. hpqtra08.exe ... and ... end program hpcmpmgr.exe"} both then get a pop up saying.."program can not complete because computer is shutting down"...this happens each time and all I can do is hit end now manually and then the computer shuts down completes..how do I fix this??..I considered unistalling HP and then reinstalling.. will this help ??.. and how do I do this??..please help..
thanks...Pam.....

 

[ozrom1e]

Welcome to TSG....

First thing is you have got to remove the email address from the post it will help in reducing spam and also it is against the rules here at TSG....

Second We will need some system specs and what HP programs that you have installed lately and also did you install IE7?

 

[sixpin]

i took off the e-mail .. thanks.. I have hp1300 all in one ...and yes I just installed IE7 .. but it was happening before that

 

[kniht]

Try this:

http://www.kellys-korner-xp.com/xp_tweaks.htm

Line 76, right side, click on "Auto End Tasks to enable a proper shutdown"

Right click on the downloaded .reg file and select "Merge"

Always backup your registry first just in case, although I've never had a problem with kellys-korner fixes.

 

[akshay singh]

hi.if u r getting this message for these two files u can try to execute them >:
the path is as follows>
Run the file C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe(printer cd should be in the computer)
in the bin folder u will find the file hpcmpmgr.exe execute that as well and these might help u in getting rid of that message >