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HP Laserjet printing Jibberish when printing barcodes

1796 Views 5 Replies 4 Participants Last post by  zimmerru
Ok so were using this POS software called Counterpoint. and we used to print our labels, which include the item description, and a barcode for the item on each page to a laserjet 2 printer. Now we have upgraded the printer to a Laserjet 1022n, and the barcode parts are coming out all jibberish. The text for the item description comes out fine, but the barcode parts are jsut a bunch of characters. I changed the printer type in our software from Laserjet II, to Laserjet compatible 150DPI, and am getting the same results. I'm not sure where the problem is here, and will appriciate any input. The other settings in the Software remain unchanged, such as Lines per inch, and characters per inch. i'm not sure if those need to be changed as i'm not sure how it would affect the barcode.
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i would go to their site for support but even the knowledge base requires that you have a paid support contract with them. I'll try the firmware and see if that helps. I wasn't sure if settings like Lines per Inch or Characters per inch would cause this problem, or if it could be a font I need to install in the printer or what. Its got me fairly baffled, and I fix pc's for a living, things don't usually shake me like this one has. Printer emulation isn't one of my strong suits : ( Any other ideas are appreciated, I hadn't thought of the firmware in the printer... will try that tomorrow...
Hmm that website is just a link farm...... got my hopes up for nothing.....
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