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HP Laserjet printing Jibberish when printing barcodes

1800 Views 5 Replies 4 Participants Last post by zimmerru, Jan 14, 2007

zimmerru

Discussion Starter · Dec 30, 2006

Ok so were using this POS software called Counterpoint. and we used to print our labels, which include the item description, and a barcode for the item on each page to a laserjet 2 printer. Now we have upgraded the printer to a Laserjet 1022n, and the barcode parts are coming out all jibberish. The text for the item description comes out fine, but the barcode parts are jsut a bunch of characters. I changed the printer type in our software from Laserjet II, to Laserjet compatible 150DPI, and am getting the same results. I'm not sure where the problem is here, and will appriciate any input. The other settings in the Software remain unchanged, such as Lines per inch, and characters per inch. i'm not sure if those need to be changed as i'm not sure how it would affect the barcode.

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GripS

· #2 · Dec 30, 2006

I work for a point of sale company in tech support but we deal mostly with linux systems. I just checked out the counterpoint retail systems site and it looks like they have a knowledge base that may help with the issue.

I would suspect an incompatibility possibly in the software which is why i would suggest visiting counterpoint support site. Possibly a setting within the software that needs to be set. Or the printer not be on a specific 'compatibility' list like we provide our clients with.

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