Tech Support Guy banner

HP desktop is slow

1 reading
6.7K views 6 replies 4 participants last post by  Couriant  
#1 ·
Over the last few months my desktop has gotten very slow, this machine is just used for basic browsing and email.

Any suggestions?

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 11 Home, 64 bit, Build 22621, Installed 20221220235917.000000-300
Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx, AMD64 Family 23 Model 24 Stepping 1, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: AMD Radeon(TM) Vega 3 Graphics
Hard Drives: C: 930 GB (837 GB Free); F: 1862 GB (1763 GB Free); G: 100 GB (75 GB Free);
Motherboard: HP 8582, ver 01100, s/n PHQQF0A8JCQ0SI
System: AMI, ver HPQOEM - 1072009, s/n 8CC9362VRK
Antivirus: Webroot SecureAnywhere, Enabled and Updated
 
#2 ·
For reference, you have the HP All-in-One 24-f1047c, which was built in February 2020 (3 years old). Original specs show a 1 TB 7200 rpm SATA (mechanical) drive. It was originally with Windows 10 Home.

Do you normally leave the computer on, or do you shut it down after use?

Do you see any slowness with any other applications? If it's just browsing/email, you may want to check your internet speeds.
 
#3 ·
I leave the computer on. Rarely turn it off. Just turned it off and then ran a speed test. It seems to have done the trick.
428.7
Mbps download
50.4
Mbps upload
Latency: 29 ms
Server: Charleston

Is there a setting in windows that shuts the wifi off intermittently. At times I see in the lower left corner refresh wifi.
 
#7 ·
I leave the computer on. Rarely turn it off. Just turned it off and then ran a speed test. It seems to have done the trick.
428.7
Mbps download
50.4
Mbps upload
Latency: 29 ms
Server: Charleston

Is there a setting in windows that shuts the wifi off intermittently. At times I see in the lower left corner refresh wifi.
Sometimes a restart will help, especially if you haven’t rebooted. There may be processes that are still running thst doesn’t need to be.

if you are not turning your computer off often, you may be wearing down the hard drive also, which mechanical drive can fail more quickly.

SSDs are less susceptible to wear and tear unlike the drive you have. While changing the drive and adding memory will help, your usage may not require that just yet, but it is an option.
 
#4 · (Edited)
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 11 Home, 64 bit, Build 22621, Installed 20221220235917.000000-300
Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx, AMD64 Family 23 Model 24 Stepping 1, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: AMD Radeon(TM) Vega 3 Graphics
Hard Drives: C: 930 GB (837 GB Free); F: 1862 GB (1763 GB Free); G: 100 GB (75 GB Free);
Motherboard: HP 8582, ver 01100, s/n PHQQF0A8JCQ0SI
System: AMI, ver HPQOEM - 1072009, s/n 8CC9362VRK
Antivirus: Webroot SecureAnywhere, Enabled and Updated
If you want to improve speed and snappiness in that HP all-in-one, you can do the following:
Add another 8 GB of RAM and run it with 16 GB.
Switch from a hard disk drive(HDD) to a solid state drive(SSD).
Get rid of Webroot SecureAnywhere and stick with Windows 11's built-in antivirus app.
(y)
 
#6 ·
Get rid of Webroot SecureAnywhere and stick with Windows 11's built-in antivirus app.
I agree, you will find it a lot smoother and probably noticeably quicker with the included FREE Windows security and Microsoft Defender.
Its overriding advantage is 100% compatible with Windows updates - 100% of the time
 
  • Like
  • Helpful
Reactions: lynx1021 and plodr